Reliance — My recharge money is not revert till now | |||
Dear Sir I am using your network operator number. My number is [protected]. This number is registered with Komal Pandey Id. I am using this number with approx 6 year with your operator. But unfortunately I am saying that The service of customer is not good. You can say this is very poor as compare of another operator customer care. On 15 jan I was recharged my number with 200 amount through paytm but by mistake I entered wrong number and that is [protected]. After that I contact with paytm customer care via mail and he replied same day to me and said that Plz contact with our operator customer care. After that firstly I conatct with reliance outlet but He did not help and say to contact to customer care. After that I contact wits customer care on 198 toll free number but He did not help. After that I contacted [protected] number to Reliance Authiroty Appelet on 16 Jan and he registered my complain with[protected] complain number. And He said that your problem will be slove max within 3 day. But My problem did not slove and after 3 day I called again than They said that sorry I have need that mail which was send by paytm to you so plz forward us. I forwarded that mail to the Appelt Authority and emil id is rcom.[protected]@relianceada.com but My problem did not slove after 3 days I called again and he retrait same statement and I forwared mail agail to Reliance Appelleat Authority. This process is retrait till now and My problem is not sloved. I am the msg to you which was sent to Reliance Appelleat athourity by me. You can see and can check call detail my number that I have called a lot of call to Reliance Appelleat Authority. Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Ashotosh,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications