[Resolved]  Reliance Netconnect — Billdesk - RELIANCE data card BILL PAYMENT TRANSACTION FAILED

Address:Chennai, Tamil Nadu

Dear Sir / Madam, I made a bill payment to RELIANCE SUBSCRIPTION NUMBER : [protected] for amount of Rs 449.44 using MyService from Reliance on 01/12/14. I got SMS( WITHDRAWAL TRANSFER BILLDESK AINB[protected] /RELIANCECOM M/ TRANSFER TO 87671042.) .Meanwhile my transaction had been failed and the amount had been deducted from my bank account and by checking my bill status its still pending, so kindly take necessary action regarding this issue and either return my amount or provide me the bill for the payment.
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Aug 13, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Surya,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Sir / Madam,
I made a bill payment to RELIANCE SUBSCRIPTION NUMBER : [protected] for amount of Rs 449.44 using MyService from Reliance on 01/02/14 and my transaction was failed, so again I made my payment on 02/12/14 and again my transaction was failed but amount had been debited from my bank account.
I got SMS (ON 01/12/14 as WITHDRAWAL TRANSFER BILLDESK AINB[protected] /RELIANCECOM M/ TRANSFER TO 87671042 & 02/12/14 as INDIANBANK- WITHDRAWAL TRANSFER BILLDESK BINB[protected]/ RELIANCECOM M/ TRANSFER REF ID:[protected].) .
Continuously My Transaction had been failed for 2 days and they deducted total amount of Rs898.88(449.44+449.44).I don't know whats the problem is going on Reliance Service.

Please take the necessary action regarding this issue and either return my amount or provide me the bill for the payment.
Dear Surya,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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