[Resolved]  Reliance Netconnect — DATA CONSUMING UNNECESSARILY(AT HIGH SPEED) cheated by reliance

Address:Kanpur, Uttar Pradesh

Hi m Ishwar Chandra, i hav purchased reliance netconnect+ dongle with 20gb data for Reliance store. speed is fine... Now the problem is.. whenever i connect the dongle to pc and connect the connection.. the data starts consuming automatically at high speed (150KBps to 200KBps) even i m not using the net, downloading, browser, nothing..system updates are off.. i can see in task manager... non of the programs running but the data is consuming at very high speed. if connecting it for five minutes without using any internet apps.. data cosumes about 60 to 70 mb.. unnecessarily... i called the customer care 2 times.. for the first time they said dat u must reinstall the netconnect software, delete cookies, restart pc, etc etc... so i did. coneccted for the second time.. again it happens the same.. So i called for the second time... then they told... whenever u connect the internet, the data will start consuming at its peak speed whether u r using it or not.. i was lyk... wtf...!!! what kind of nonsense is this... i m paying heavy bills for data.. and data will be consumed automatically by reliance.. cmmon.. this is ver very unfair and bad experience from reliance. if this issue will be not solved.. m going to close this connection and opt for bsnl. plz check this issue... this is very unfair and cheated by reliance badly.. and strangest thing is uploading runs continously at high speed... cmmon wat the hell is my system uploading. screenshot is added for proof. plz solve this issue other wise i hav to surrender this connection.
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Aug 14, 2020
Complaint marked as Resolved 
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