[Resolved]  Reliance Netconnect — No technical support provided for over a month for wi-pod device

Address:560075

Hi,

I am a regular user of Reliance Netconnect device. I recently updated my netconnect device to WI-POD. Since then the device has stopped working and no one is able to fix the problem, its been over 30 days now. I have contacted the customer care number and registered complaint 5 times and every time the compliant is closed out without any action. Its been really frustrating. The latest complaint number which got closed today without any action is[protected]. My device number is - [protected]. My contact information is - Vaibhav Mishra, PH - [protected].

Can someone explain why the complaint is being closed out without action and why Reliance has been so unprofessional? I have been patient for more than 30 days and constantly registering new complaint number each time.

Thank you.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Vaibhav,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thank you!
Regards,
Reliance Communications
Dear Vaibhav,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information