Reliance Netconnect — Reliance Netconnect Poor Service .....Complaint of - Reliance No. [protected][protected]/[protected]/[protected]/[protected]

Address:

Ludhiana, Punjab

From: Alok Singh <[protected]@gmail.com> Date: Tue, Jan 20, 2015 at 2:36 PM Subject: Reliance Netconnect Poor Service ...Complaint of - Reliance No. [protected][protected]/[protected]/[protected]/[protected] To: Netconnect.[protected]@relianceada.com, Reliance Customer Care <rcom.[protected]@relianceada.com>, [protected]@relianceada.com, datacard.[protected]@relianceada.com, [protected]@relianceada.com, RCOMAppellateAuthority.[protected]@relianceada.com Dear Reliance Team, I am using Reliance Data Card - [protected]. Its been more than 20 days since i am unable to connect my data card, I have been calling your service support & filing my complaints but none of your team members have rectified my issue so far. I spoke last with Subhankar at Toll Free number on 18th Jan @2.00pm & was promised that my concern has been noted & higher authority from technical escalation team are working & will get my data card activated soon. Occasion called Reliance customer support - 6th December/29th Dec/10th January/18th January Ref Complaint IDs[protected]/[protected]/[protected]/[protected] None of technical service team has visited so far to me to check my data card nor i received any call from Reliance team. Reliance team has left no option for me . This is a ongoing issue of neglecting a consumer complaint from reliance & which is forcing to go & register this with Consumer Forum of India. Very poor support & service from Reliance. Regards, Alok [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Jan 15, 2015 by User singhalok83 Alok Singh &lt;[protected]@gmail.com&gt; 6:11 PM (15 hours ago) to rcomappellatea., Netconnect.bro., Reliance, customercare, datacard.suppo. Dear Mr. Virender Bhandari Reliance Communications Ltd, 1st Floor, Tower F, DLF Building, Plot No.2, Rajiv Gandhi Technology Park, Chandigarh, Punjab - 160101. Kindly look in to the issue with data card connectivity &amp; waiver issue. Finally the Reliance communication team has been kind enough of sharing your number, Its been more than 2 weeks since i am unable to use my data card service &amp; which still your team is unable to short out. Please go through the communication history exchanged with your corporate team, Hope you will do the needful in this regards. Thanks, Alok [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Reliance Net Connect - Urgent Service Complaint of - Reliance No. [protected] ----- Complaint ID[protected] 8 Reviews Add a Comment User singhalok83 on Jan 12, 2015 Dear Reliance Net Connect Service Provider, This is in regards to services blocked for Reliance No. [protected] from last 7 days. I have taken & paid Advance 7 month rental plan & though i have been sent bills for late payment & on top my service are be blocked every month, Due to same i am unable use the data card & service. Its been 4 days since i am fed up with calling your toll free numbers & none on you representatives are able to solve my issue, I have been spending 2-3 hrs delay. Last complaint registered on Saturday ref complaint ID[protected] & was promised that by 11pm my net will work. Today is monday nothing has working so far. Kindly note this issue & threat this a very urgent on below - 1- My netconnect to be activated right away. 2- Reliance has to pay me an compensation against my data card services not used in month of December & January. 3- Why the late pay or surcharges are been posted to my account & time again my net service are bared. It seems that your team is completely lacking in term of handling customer request & unable to deliver what all great values you are promising. I expect this to be solved this issue ASAP & should get a call of activation of my data card. Regards, Alok [protected]@gmail.com Complaint comments 7 Comments Updated: Jan 17, 2015 Update Complaint Resolve this Complaint Tweet