[Resolved] Reliance Netconnect — Wrong billing | |||
Hi Team, Kindly check i migrated to the Postpaid connection it has taken 2 days at that time only i have escalated to the TRAI and applate team after that my process is completed to post paid, but at that time i called to the helpline, no one has informed this pro rata concept and also by the reliance person by sudden u send the mail by bill cycle and due datana bill as 675 so i called to helpline krishna kumar spoken with me and he said that i used data( i have taken unlimited 999 plan right)i will use data right and some special pack i have activated up-to my knowledge i have not activated any of the pack if i activated i will receive message right i haven't received any message so i communicated the same i asked the person to transfer supervisor so he taken 1 hour to transfer the call. So kindly confirm if you do like this how will i continue with your service at total i have 23 connections i losing the confidence with reliance. Kindly acknowledge as soon as possible. call to this number::[protected] Regards, Sairakesh Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 12, 2015 Reliance Communications Customer Care's response Dear Sairakesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Aug 15, 2015 Reliance Communications Customer Care's response Dear Sairakesh, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide your alternate contact details at this link using a PC: http://bit.ly/1cmd6dsus so that we can successfully contact you. Regards, Reliance Communications | |||
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