Reliance — No data connectivity

Address:

769008

I have been using a Reliance 2g sim to access internet for the past few months in my Moto g mobile on which I enjoyed a superb service during the end of 2015. Recently I made a 7 GB recharge, and soon after that the sim was converted to 3g by recharging it with Rs 11. But now it delivers almost no connectivity. I am very upset with reliance 3g's service. Further, it used to show me 'on roaming' with 'Aircel Orissa' although I am in my local region only. At first I used to recommend my friends to use it for its incredible speed, but now it's letting me down only.. I wish to Receive a positive response from RCOM n ask them to kindly fix it, my phone no. is [protected].. Thank you