[Resolved] Reliance — Product delay | |||
Sir/Madam, We've purchased a SONY 24"TV from Reliance digital ( Shop No. 1, 2, 3 / 4, Level III, First Floor, Shipra Mall, Plot 9, Vaibhav Khand, Indirapuram, Ghaziabad, UP, 201012 ) one month before. While deliver of the product, the wall mount for the same was missing in the package. The service engineer promised to install it on the next day. However, as one month passed, we've not received the product though we've made payment. We're getting very bad response from the store when we make a call regarding this. Please note that we're making regular call to reliance HQ, store, etc. Still they are betraying us. Kindly consider this issue of serious interest and take necessary action to the issue. Thanks Dr. Jayakumar, Scientist, MoES Mob: +91 [protected] Was this information helpful? | |||
Complaint marked as Resolved
The company has provided the wall mount 2days after I posted complaint in consumer complaints after 1month delay in doing the same. Reliance representatives called us only after posting this complaint. Reliance Communications customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Hi Reliance Digital,
Your represntatives are just making phone calls to us whenever we raise complaints for the past one month. All are asking the same questions. But it is very sad that your are NOT at all taking actions to give us wall mount. We dont think this need such a long process. You can just come to our home and deliver it without making repeated calls.
We've filed complaint in reliance also:[protected]
Jayakumar
Your represntatives are just making phone calls to us whenever we raise complaints for the past one month. All are asking the same questions. But it is very sad that your are NOT at all taking actions to give us wall mount. We dont think this need such a long process. You can just come to our home and deliver it without making repeated calls.
We've filed complaint in reliance also:[protected]
Jayakumar
Dear Jayakumar,
We appreciate your patience. Our team is currently reviewing the matters you have brought to our notice and they will connect with you shortly.
Warm Regards,
Reliance Digital
We appreciate your patience. Our team is currently reviewing the matters you have brought to our notice and they will connect with you shortly.
Warm Regards,
Reliance Digital
Dear Jayakumar,
We believe our team has got in touch with you and your grievances have been addressed. Do let us know in case you have any further concerns that we can assist you with and have a great evening.
Warm Regards,
Reliance Digital
We believe our team has got in touch with you and your grievances have been addressed. Do let us know in case you have any further concerns that we can assist you with and have a great evening.
Warm Regards,
Reliance Digital
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We apologize for the matters you have brought to our notice and can assure you that your issue is being addressed on priority. Thank you for sharing your contact details with us and our representative will soon connect with you to progress matters further.
Warm Regards,
Reliance Digital