Reliance Resq — ir-responsive and incompetent turn-around from branch people

Address:

Kolkata, West Bengal, 700156

I had deposited my reliance reconnect thunderstorm speaker at reliance resq (Bangur branch, kolkata; job sheet - 3233). People in there never updated me on anything and chose to ignore my calls 9 out of 10 times. The one time they receive, they'd say they need more time. Constantly lying about everything associated with the repair of my product and fetching time by making implausible excuses. They made me wait for a month after which when i went to collect my device (Not repaired) out of frustration, it was in a condition worse than how i deposited. The incompetent and pretentious folks in that joint didn't even have the courtesy to apologize after i pointed out the lies they said and how everyone of them had lied differently. I am a potential buyer and have bought many appliances from reliance. I am changing my buying destinations now because i am really not used to such superior service. Names that i must bring forward - roshan ara (Receptionist), wasim, the manager (I do not remember his name).