[Resolved]  Reliance Retail — Double Visa Transaction for the same Bill

Address:

Kannur, Kerala

On 26th July 14. i have had a purchase from Reliance Retail Payyanur Kannur Kerala. for a cost of Rs 6366/-, the cashier had swiped my visa card in one machine and its been accepted my payment but no receipt came out. and he swiped my card again in another machine saying that the first swipe was not accepted. its been done wih an argument with customer. the result was a double payment from my visa card ie Rs 6366 + Rs 6366. i had contacted Mr.Jithesh, the manager at site, but no good response to solve my problem. i have continuously contacted with same person until today, but my amount has not reversed yet to my bank account. As i am a regular customer of Reliance Retail, this kind of treatment is painful and loss of time.. kindly advise what is further process to solve my problem. Abdul Hakeem [protected] / [protected]