Reliance Retail Limited — Material not exchanged

Website:

www.jiomart.com

I have ordered the clothes from jio mart app vide their order no[protected]a. When i received the product it was having a magnetic pin attached to clothes. I have requested them to replace or remove the magnetic pin vide complaint no[protected] dated 20 Jan-22. Jio executive lifted the material and the was not delivered to date. I have a complaint about this many times and even called their call centers also but received no response. They people are not returning my cloth or the money. Told them many times about complaining in consumer forums but still, they are not listening or working on the problem