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[Resolved]  Reliance Retail Ltd. — partial delivery against complete billing

On 9th february i had ordered two objects through ajio app online and on 18th february i had received just one wrapped up in company package. But in utter surprise after the full payment against billing id i discovered one item missing. Immediately after i moved through the customer care processing to acknowledge the facts with the follow up reply. But the company failed to clarify me within the given dates. I think it is a high quality sophisticated fraud case to deprive the customer. Please, go through the case to find out the nuisance under the great reputation of ajio, which is none but a show off.
partial delivery against complete billing
partial delivery against complete billing
partial delivery against complete billing
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Mar 6, 2020
Complaint marked as Resolved 
AJIO has just mailed and confirmed the refund amount by crediting in my AJIO wallet on 6th March, 2020 at 8:07pm. The mail address is [email protected]
Mar 01, 2020

Complaint Status

Reliance Industries customer support has been notified about the posted complaint.
Mar 06, 2020
Updated by Ajanta Mukherjee
AJIO has refunded the assured money of non-delivered object to my AJIO wallet just now and confirmed it through email. Thanks consumer forum for such a great job.
Complaint comments  1 CommentShareTweet

Comments

Reliance retail limited
meera kot ajnala road amritsar

store: 3277

the cashier 60394410 on 01/03/2020 at 18:33:15 included an item 33061020 worth 117.92 which i didn't purchase and was not delivered to me. please ask the manager to provide me the CCTV footage.
My contact no. is [protected]
name: Dr. Rupinder Singh

thanks

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    Reliance Industries
    Customer Care Service
    Customer satisfaction rating
    27%
    Complaints
    491
    Pending
    0
    Resolved
    131
    Reliance Industries Phone
    +91 11 4356 1601
    +91 22 2278 5000 [Reliance Industries]
    +91 22 4477 0000
    Reliance Industries Address
    Maker Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400021
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