[Resolved]  Reliance Retail Ltd. — partial delivery against complete billing

On 9th february i had ordered two objects through ajio app online and on 18th february i had received just one wrapped up in company package. But in utter surprise after the full payment against billing id i discovered one item missing. Immediately after i moved through the customer care processing to acknowledge the facts with the follow up reply. But the company failed to clarify me within the given dates. I think it is a high quality sophisticated fraud case to deprive the customer. Please, go through the case to find out the nuisance under the great reputation of ajio, which is none but a show off.
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Mar 6, 2020
Complaint marked as Resolved 
AJIO has just mailed and confirmed the refund amount by crediting in my AJIO wallet on 6th March, 2020 at 8:07pm. The mail address is [email protected]
Reliance Industries customer support has been notified about the posted complaint.
Mar 06, 2020
Updated by Ajanta Mukherjee
AJIO has refunded the assured money of non-delivered object to my AJIO wallet just now and confirmed it through email. Thanks consumer forum for such a great job.
Complaint comments 


Reliance retail limited
meera kot ajnala road amritsar

store: 3277

the cashier 60394410 on 01/03/2020 at 18:33:15 included an item 33061020 worth 117.92 which i didn't purchase and was not delivered to me. please ask the manager to provide me the CCTV footage.
My contact no. is [protected]
name: Dr. Rupinder Singh


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