Reliance Retail — relaince finance team distubing retails customers and presurizing them to purchase Relaince policies

Address:

Chandigarh, Punjab

Dear Sir/Madam, We are regular customer to Reliance retail at north county mall, Chandigarh/Mohali/Punjab. On Sunday we receiced a call from relaince. A female officer called us and said that we were selected as fortunate ones who have a surprise gift waiting and we can come and collect it while attending a seminar at Hotel Ocean, next to Swaraj Trackters. Upon arriving, we realized that a meeting was organized to woo customers into buying relaince policies. There was no gift and it was big disapaoint to our entire family. My son, a eleven yr old had started complaining that your representatives are cheating and they kept the gift to themselves. We could not console him and not make him understand, this was greedy marketing strategy. This left us extremely angry and we though of filing a law suit. Being a good customer to a retail store had turned to be nightmare. Calling and disturbing consumers on Sundays and cheating people by saying you have been selected to receive a surprise gift is very cheap marketing strategy and it deserves consumer forum attention. We found many families arriving with expectation that something is waiting for them. Was it a punishment to come to Relaince retail store? We received calls from the two numbers: [protected]: [protected] I had an impression Relaince is a global company. But with yesterdays experience, which had shared with many of friends, may will share in face book, twiter etc, our rating about Relaince is not good. Adopting such cheap marketing strategy reflects the status quo. Hope management wakes up and make sure consumers are not harrassed any more. The female rep and mananger pressured us to sign the documents there. I even tried to explained to them this is a wrong practice. Many financial scams have come to light recently. What happened yesterday is a cheer vialation of fundamental rights and may be called as cheating.