[Resolved] Reliance — Rs. 5 Charged for VAS Easy Mobile VP without my consent | |||
My Reliance no. is [protected] which is a dongle number and also using with Reliance Dongle. Today i.e. 27-April-2014, I have received the message "Amount Charged for VAS EasyMobile VP Rs:5.00.Current Main Balance : Rs:2.92" from "RM-Reliance". I have no idea how I activated this service since I am using this number with Reliance Dongle. Anyway, the very next moment I sent an sms "STOP" to no. "155223", to deactivate any VAS here is the most ridiculous reply I got "Dear Customer, You are not Subscribed to any VAS Packs. To know about top VAS packs SMS START to 121".How is this even possible? Balance has been debited for the service that is not even active on my number. Reliance people I want my balance back immediately. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 9 Comments | |||
Comments
Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Dear Sir,
My mobile no is [protected]I
My balance is automatically deducted Rs.10 every time I recharge. I dont know how is this possible I sent an sms "STOP" to no. "155223", to deactivate any VAS here is the most ridiculous reply I got "Dear Customer, You are not Subscribed to any VAS PacksWill you plase stop irritate people like this type of deduction.
My mobile no is [protected]I
My balance is automatically deducted Rs.10 every time I recharge. I dont know how is this possible I sent an sms "STOP" to no. "155223", to deactivate any VAS here is the most ridiculous reply I got "Dear Customer, You are not Subscribed to any VAS PacksWill you plase stop irritate people like this type of deduction.
My Reliance no. [protected], more then 10 yrs old SIM;
I am using a 10 yrs old mobile phone (no net pack in it);
I have received the message "Amount Charged for VAS EasyMobile VP Rs:5.00.Current Main
Balance : Rs:2.92" from "RM-Reliance". every day they deduct 5 like this!
Pl. Stop taking away my money like this!
I am using a 10 yrs old mobile phone (no net pack in it);
I have received the message "Amount Charged for VAS EasyMobile VP Rs:5.00.Current Main
Balance : Rs:2.92" from "RM-Reliance". every day they deduct 5 like this!
Pl. Stop taking away my money like this!
My mobile number is [protected]
My balance is automatically deducted Rs.20 time I recharge. I dont know how is this possible I sent an sms "STOP" to no. "155223", to deactivate any VAS here is the most ridiculous reply I got "Dear Customer, You are not Subscribed to any VAS PacksWill you plase stop irritate people like this type of deduction.
My balance is automatically deducted Rs.20 time I recharge. I dont know how is this possible I sent an sms "STOP" to no. "155223", to deactivate any VAS here is the most ridiculous reply I got "Dear Customer, You are not Subscribed to any VAS PacksWill you plase stop irritate people like this type of deduction.
What the heck? I ported my contact number [protected], from airtel to reliance because I thought it would be better for me but seriously it has become bad to worst for me. In morning Rs.10/- was debited from my account and in evening Rs.20/- was deducted again. What the hell is wrong with you ? Have your reliance company getting insolvent so you are deducting inappropriate balance from customers account to pay your debtor's debt ??? Shame on you. I hope my contribution of Rs.30 will help your company to get through it.
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VAS for easy mobile VP service has activated rs 20 has been charged so please refund my amount or stop this service my no is [protected]
sale harmaio tumahra customercare number kabhi lagta nahi h
aur bina baat k bahi bhi rupai kat loge
rupai kya ped p lagte h
aur bina baat k bahi bhi rupai kat loge
rupai kya ped p lagte h
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications