[Resolved]  Reliance Telecom — MNP not done even after 10 days

I have requested for mobile no. portability into reliance gsm prepaid from virgin gsm on 7th march for my no.[protected]. On 10th march I got the sms from them that the request was received & will be processed shortly. But since then 10 days are gone & now when I contact them they are saying that they neither received my documents nor my request. Meanwhile my Unique Porting Code will expire today. So don't know what to do. Take stern action against them & port my no. in reliance gsm as soon as possible. Earlier I sent email to their appellate authority but didn't get any reply from them.
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Photo proof. A snapshot of their sms.

Photo proof. A snapshot of their sms.

When will they contact me? Do it on a uWhen will they contact me? Do it on a urgent basis.

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
I dont want to give all my number publicly. I was then on a meeting. Now today i am free for rest of the time. So call me. I will pick up definitely.
The company is not solving the matter. They
The company is not solving the matter. They
I have requested for MNP into reliance gsm prepaid from AirTel gsm on 6th may, 2014 for my no.[protected].
Till date, no sms & email receive from RIL. Kindly share the progress.

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