Reliance Trends — 3 items booked by store salesman erroneously in favour of parvinder

Address:New Delhi, Delhi, 110010
Website:www.reliancetrends.com

03 items were to be booked for Pradip Kumar. Pradip Kumar had paid by SBI Cr. Card amount Rs.1757/- after getting online discount Rs. 1000/-. Vide Ref no.TRO7489796.
But erroneously the salesman had booked these item in favour of PARVINDER and these Items were delivered to him.
I noticed this on 13.09.2018 and immediately lodged my complaint (COM[protected])(COM[protected]) at customercare no. [protected] 6-7 times rom 13.09.2018 to 19.09.2018 . But they don't responded properly to resolve the issue. It may be verified by tracking the recording.
Finally I went to the reliance store, Dwarka Delhi from where items were booked. The manager of the store also lodged complaint and emailed to his seniors, . He told, problem will be resolved soon.
Today is thursdary dated 20.09.2018, my problem yet not resolved. It is requested either to refund my money back or to deliver the booked items to me.
with regards
Pradip Kumar, [protected]@gmail.com, Mob-[protected] from Delhi Cantt
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Reliance Trends customer support has been notified about the posted complaint.
Sep 20, 2018
Updated by pradipkumargrd
yet not resolved issue.
Oct 04, 2018
Updated by pradipkumargrd
problem has yet not been resolved.
Oct 15, 2018
Updated by pradipkumargrd
Still I am waiting response from reliance trends. They have not resolved yet my problem.
Complaint comments 

Comments

Have ordered jeans of DNMX -Mid-Rise 5-Pocket Jeans(size-28), and the product that I have received is JEALOUS 21(size-30), which is a completely different product that I had ordered. I called on customer care several times and raised complaints but no action was taken from their side. They neither returned my money nor gave me the right product.

All the staff are busy motivating people to make purchase of more than 3000 telling that one will get 2000 cash vouchers. no one gives the correct information. all are bunch of cheaters at reliance trends.
staff behavior miserable.
Sunday I bought 2000 worth material, and I submitted my trends coupon worth 1000 which I bought last time purchasing .but shopkeeper forget redeem my coupon. I went to reliance trends on next day, i didn't get proper reply .and I want my 1000 rs worth material or money .

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