Reliance — Very poor net services

Address:Bhopal, Madhya Pradesh

My netconnect+ number is [protected]. I seriously regret investing so many bucks in reliance 3g dongle as I am highly frustrated with their services and customer care unit. The speed comes so slow, that it takes 5 min to open google sometimes. Despite repeated complaints nobody responded. I called to their customer care service and I also went to reliance outlet to make the complain. But no response. They will just assure you that it will get resolved within 24 hrs. Nothing else. Recently, I made a request of change of my current postpaid plan. The customer care person has assured me that it will be changed this month. And now when I am asking whether it is activated or not, they are telling it will take another one month. I have so much of important work on net but its all stuck now. They are just making fool out of the people.
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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