Reliance — Wrong/unfair balance deductions

Address:Allahabad, Uttar Pradesh

Problem-3G balance is getting deducted on using 2G internet Details-I called on custmore care(Reliance) they told me " to use 3G I have will have to recharge with 3G data plan", I recharged no.[protected](my no.) with Rs67, I used 3G service for few time from my Micromax data card(modem), next I day didn't got any signal, I switched to 2g, (I also have 2G data balance), I used internet, found that Reliance is deducting my 3G data balance not 2G. I have recorded a call to customer care I would also like to know what to do next ?
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Reliance Communications customer support has been notified about the posted complaint.
Feb 05, 2015
Updated by Sholi
well I'm still not getting any 3G service so I'm forced to use the 2G & 3G costs more than 2G
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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