[Resolved]  Religare Health Insurance Company — non issuing of policy

Dear sir,

I had purchased a health policy from ' religare health insurance ' in 2016. This year when i was renewing my policy, there was a option of increasing sum insured, so i thought of increasing it, but later soft copy the policy did not come out, money deducted. After 2 day i receive a email from religare team stating hike in premium due to x y reason by under writing team instruction.
I immediately contacted religare office and wanted a roll back of policy to its old premium, for which i sent a email also.
Today its 14 days past this incident but religare has not responding to my email or calls properly. My policy has expired on 6 july 2020.
Please help resolve this issue.

Detail
Name prashant kumar dwivedi
Amount paid 19905
Date 30 june 2020
Amount paid 820
Date 15 july 2020
Re responded on email and phone on 3 july and 8 july, 11, 15 22, 23 july.
Telephonic calls every 2 day to customers care.
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Jul 24, 2020
Complaint marked as Resolved 
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Comments

Good morning, Prashant! We regret the inconvenience caused and would like to make up for it. Please share your contact details and we'll get back to you soon.
Hi Prashant, as communicated earlier we request you to send us your contact details or write to us at [protected]@religarehealthinsurance.com and our team will assist you.

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