Reserve Bank Of India [RBI] — About fraud online transactions through IcIci bank

Address:413007
Website:www.consumercomplaints.in/new_complaint

Sir/Madam; I Dr. Akash S Pujari am hereby complaining about fraud online transactions through icici bank. ICICI bank is blaming us for their weak security link Around 80000 Rs have been debitated through online fraudulent transactions without generating OTP. Email in detail has been sent to [protected]@rbi.org.in Kindly take a strict action against the bank and make them pay us all amount. Thanking You Dr Akash Pujari [protected]@gmail.com [protected]
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Dear Sir, ,
I, Colonel( retired )Raghbir Singh is having saving bank account number [protected] in SBI, MG Road branch, bangalore.I have been issued Debit card number[protected] by the same bank.On 27th March 16 some unknown person has withdrawn Rs 40000 from AXIS bank ATM at Bombay in four installments of 10000 each from 12;20;53 to 12;22:35.The ATM Code is AXS ATM SPCNO 600 Txn-9287, 9289, 9290 and 9291.The other reference is[protected],[protected],[protected] and[protected].At the time of withdrawl of ammount from ATM
the card was in my possession located at Bangalore and I had not shared the PIN Code to any one.I reported the matter to my bank branch and they took up the case with AXIS Bank at Bombay to provide CC TV Video footage.
The bank has informed my Branch that Video Footage is not available .The SBI has now informed me that I have to approach RBI for refund.Please do the needful to refund the amount at the earliest.
Regards
Col(Retd)Raghbir Singh

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