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Reserve Bank of India [RBI] Complaints & Reviews

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P
Pramoda R
Mar 24, 2021
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I have paid my Internet bill through netbanking on 26th Feb. 2021. but still they were telling that they have not received the amount. regarding this repeatedly I, am calling bank to solve this. even I, have put a mail regarding this as follows

Hello Sir/Madam,
I, Mr. Pramoda, Proprietor of Pragathi Graphics, Bearing A/c No. [protected], Vijayanagar Branch, Bengaluru-560040, request you that, Rs. 5374/- has been paid to my internet service provider Hathway on[protected] with transaction ID[protected] through net banking, but the problem is they were telling that they have not received the amount, but it has been deducted from my account, regarding this I have complained to your customer care next day only, they told that it will be resolved by 11th march 2021, but till now I have not found any solution.
Now, your customer care executive is telling me to send the mail to the above email address. Really I, am very much unhappy about this,
kindly, do the needful as soon as possible. herewith I have attached my SMS details and transaction details for your reference

Thanking you
Pramoda
[protected]
but still now they have not taken any action, when I, ever I call Customer care they say your complaint not registered, so that now I will register the complaint. How many times I, have to follow this. It is not small amount it is Rs. 5374/-. But alway you people say us to go for digital banking, what is the use. we loose money form our pocket,
please give us justice and solve my problem As early as possible
I, am also attaching the copies of transaction
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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    S
    Saran Attupuram
    Mar 19, 2021
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    RESERVE BANK OF INDIA
    6, SANSAD MARG- NEW DELHI
    110001 INDIA Ref: RBI/EST/678/A08
    CDD: 2024/6028/14/312
    Swift Code: CVALESVVXXX
    (Dir Series) Circular No.78
    Payment file: RBI/026/RB
    Date:[protected]


    KIND ATTN: SARAN.M.S

    Transaction In Progress.
    A Cost Of Transfer Code (C.O.T.) is issued to Reserve Bank of India Online Services customers who register to use Online Banking and Express Line phone banking. It is required for newly activated accounts, when an online account is activated a Cost Of Transfer Code is required to initiate transfers, you will only need one C.O.T. code for all your transfers. This is in accordance with section 13(1) (n) of the international transfer act as adopted in 1993 and amended on 3rd July 1996 by the constitutional assembly.
    We want you to understand that you are to pay for the C.O.T (Cost of Transfer Charges) to enable us proceed with the transfer of your fund to your destination bank account. The (C.O.T) code of transfer is a legal licensing and coverage documentations for the approval signatures for the final Accreditation of your fund to your account.
    You are required to make payment total sum of (Rs.59, 000/- INR)(Fifty Nine Thousand Rupees) for the cost of transfer charges of Reserve Bank of India, known as ( C.O.T CODE) before your transaction can be successful and have it in mind that this payment is refundable it will be added to your account. We urge you to please do note that the circumstances in question does not call for any kind of deduction from your unregistered amount, reason is based on the Insurance Bond Policy acting on your fund in section 58 (7) of the Reserve Bank Of India Act (1934).

    Transfer On Hold...

    Bank Message: Transfer On Hold.."Cost Of Transfer" Payment Required.
    * You have to make the payment for the Cost Of Transfer (C.O.T) Charges.

    SECURITY: Keep this transfer/information away from any third parties or friends until your funds is remitted into your account for security reasons.

    We are sorry for any inconvenience this may cause to you. Meanwhile, we have to act according to the banking procedures to avoid any form of problem and to ensure a hitch free release/transfer of your funds to your Bank account.

    You have to send your prompt reply to this office as fast as you can, to enable us instruct you on how to effect the C.O.T payment.

    Note: Amount required for the C.O.T Code is(Rs.59, 000/- INR)(Fifty Nine Thousand Rupees Only. Please contact us at your earliest convenience on when you hope to make up with this said amount required for the C.O.T Code so that we can provide you with payments modalities or if you need further clarification write us or call your processing officer.

    Also note that this C.O.T Code is to be obtained in not more than 1 working hours after making the payment, the whole process will take only one working hours after the confirmation of your payment.

    Information on how to make the payment shall be forwarded to you as soon as possible upon your co-operation.

    Thank you for your anticipated co-operation and we look forward to serving you better.

    Thanks And Best Regard
    Foreign Remittance Department

    Reserve Bank Of India
    THANK YOU FOR BANKING WITH US
    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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      N
      naveen kumar nageshwar
      Mar 19, 2021
      Resolved
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      Resolved

      Address: Paraswada

      Mera account sbi Me hai aur nomber mistake kr dene se money dusre account Me transfer ho gyi jo ki Union Bank ka khata hai
      Mar 25, 2021
      Complaint marked as Resolved 
      Dear sir My sbi ac/no.-39105344887 ifcs- SBIN0013642 for phonepay Date of tranjection 17/03/2021 amount-40000/-rupay send by mistakly transfered to another account number union Bank ac/no.-637602010007141 IFCS-UBIN0563765 USING BY UPI PHONE PAY SIR this transaction takken by me bymistakely so That Help me sir for refund my money Thnku sir --
      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
      Mar 24, 2021
      Updated by naveen kumar nageshwar
      Dear sir
      My sbi ac/no.-[protected] ifcs- SBIN0013642 for phonepay
      Date of tranjection 17/03/2021 amount-40000/-rupay send by mistakly transfered to another account number union Bank ac/no.-[protected] IFCS-UBIN0563765 USING BY UPI PHONE PAY
      SIR this transaction takken by me bymistakely so That Help me sir for refund my money

      Thnku sir

      Mar 25, 2021
      Updated by naveen kumar nageshwar
      Union Bank dwara mail aaya

      Mar 25, 2021
      Updated by naveen kumar nageshwar
      Sir pls Help kijiye
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        M
        mg07
        Mar 18, 2021
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        UPI payment related complaint

        Address: Jodhpur

        Respected sir/madam
        I transferred Rs100 from my fampay upi id (idfc bank) of [protected].[protected]@idfcbank on 18/3/2021 at 6:43 pm with the upi transaction id of[protected]fampay transaction FMPIB5910418) to a upi id of [protected]@ybl. And the money was deducted from my fampay account but it didn't got credited to the destination account with which the upi id of [protected]@ybl is linked to.
        So I request you to take a action...
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        Chaitali Nagras
        Mar 18, 2021
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        Fraud personal loan has been applied on my name as guranteer, by manoj ramchandra kasbe in axis bank .my documents have been misused
        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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          T
          tejabhai
          Mar 17, 2021
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          Address: central bank of india 1209 palkhi vithoba chowk bhavani peth pune dist.pune maharashtra

          Dear sir/madam
          i am tejraj pardeshi central bank of india custmer bhavani peth pune, maharashtra branch pune-411042
          my account number-[protected]
          mo-[protected]
          i am reguler useing bank services ATM, Cheque book, mobile banking
          one day suddenly debited 29000rs thausand from my account, in lacknow ATM on 14th september 2019, they clone my ATM card
          I was complaint against thise fraud case in ciber crime pune police and central bank of india same day and was submit also disput form in bank.
          but till date bank not answer me.
          please help me bc i want to submit my doughter school fees i am in trouble.

          thank you.
          tejraj pardeshi.
          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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            S
            Shivu97
            Mar 16, 2021
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            Hi sir/madam. I wanted to know the current foreign remittance officer in delhi.

            Our fund amount is not received to our account. When we ask why the amount is not credited yet, they are saying like we having a problem that the amount was bouncing back so for that you want to pay like 3lakhs, 7lakhs. I dont know why they are asking repeatedly. If someone knows please kindly reply me to my mail id [protected]@gmail.com.

            Thank u
            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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              G
              Gp awasthi
              Mar 15, 2021
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              Address: VP MUNGUS TINDWARI BANDA UP
              Website: BANK OF BARODA

              Bank mitra ne mere sath dokha Kiya Hai 52000 rupy VAPS nhi KR RAHE hai
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                2
                26rohit
                Mar 12, 2021
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                Address: Bareilly

                Dear Team,
                This is to inform you that I had taken a loan for loan number 4H2ECFEV356736 on dated[protected] which I repaid fully as per foreclosure provided by your collection team...but now as I checked my Cibil said loan is showing closed through settlement while I had paid all amount of my loan...moreover I didn't signed any consent or letter for settlement.

                Request you please intervene seriously on this issue and resolve my concern.
                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                  P
                  Paul93pradeep
                  Mar 12, 2021
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                  Address: BANK NAME: Dubai Islamic Bank Online CONTACT PERSON: Mrs. Jyoti Chandra (Fund Transfer Manager) BRANCH ADDRESS: 12, Chandra

                  0
                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                    M
                    mahesh077
                    Mar 9, 2021
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                    Address: BARAKHAMBA ROAD, New Delhi

                    Dear Sir,
                    There was a transaction of Rs.8437 from account has been autodebited for a unknown credit card, this trasnsaction has been done earlier but not again the amont has been deducted. I have stopped autodebit from my account after going to bank, there is no credit card on me but amount is getting deducted time to time please help me.
                    Bank has hold my money without prior information to me.
                    Please check the two pictures showing that difference in balances.
                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                      S
                      Sachin 11
                      Mar 8, 2021
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                      This above UTR no is GST Cpin UTR no. I have rough 2 Cpin no enterd. One bill is return E-payment failed. But above UTR no not return. Please return. Cpin no [protected] Rs 6000
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                        7
                        7351521863
                        from Noida, Uttar Pradesh
                        Mar 6, 2021
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                        Address: VPO SAHAR, TEH GOVERDHAN DIST MATHURA
                        Website: rbi

                        Atm se pise nikale par mile nahi ak bar mile or ak bar mile nahi
                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                        Mar 06, 2021
                        Updated by 7351521863
                        27/12/2020 ko nikale paise atm se

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                          Krishna @123
                          from Gaya, Bihar
                          Mar 6, 2021
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                          Address: Kondhapur

                          My name is g. Krishna kant my mobil no [protected] my mai id is guntupalli.[protected]@gmail.com One of person taken my money with ur permission in on line 9000rss.9000 Debited to A/c ...8025 AT POS TID[protected]/E, ref[protected]. Please very fied please return my account my bank name is bob
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                            Dineshchandbansal
                            from Ghumarwin, Himachal Pradesh
                            Mar 5, 2021
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                            Address: Agra balkesar 282004

                            ChArge illegle by SBI balkesar Agra 282004
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                              S
                              from Bengaluru, Karnataka
                              Mar 4, 2021
                              Resolved
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                              Resolved

                              Address: snal deal online shopping . whats up number is 86532098423

                              Sir
                              i won six lakh fifteen rupees from snapdeal online shopping ltd during annnual celebration held at new delhi. for that rbi sent three messasages regared service tax amounts to six thousand, gst amounts to eighteen thousand, cleraring chrages amounts to 22, 500 and inter state charges amount to 15000.i am residing in bengalore. my mobile number is [protected].and my name is sreenath. d. that snal deal empolyee saying that again we have to pay 3200 towards late charges. i paid 6400 towards late payment charges, . inspite of it amount is not credited to my account. kindly go through this and resolve it.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                              Hi Sreenath!

                              Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

                              Thanks!
                              Team Snapdeal
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                                Pooja M Goel
                                from New Delhi, Delhi
                                Mar 3, 2021
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                                The bank account for which I used debit card was my Indian Overseas bank. I didn't receive any call for asking about OTP but I received 5-6 SMS for OTPs of different amount. I didnot share these OTPs with anyone but I immediately started receiving debit messages of different amounts from my bank account. I received 3 messages of debits, amounts are 19888/- at 20.55.19 hours, 5000/- @ 20.56.39 hours, 9998/- @ 20.57.44 hours. Total amount debited from my bank account is 34886/-.

                                Kindly lodge my complaint for this cyber crime and fraudulent activity and take the necessary action immediately. I want my hard earned money back.
                                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                  AAYAN DIGITAL
                                  from Guwahati, Assam
                                  Mar 1, 2021
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                                  Address: vill pratappur post belchampa dist garhwa jharkhand

                                  Sir main galti se dushre ke account main 30000 imps ke duwara pisa dal diya hun plz is paise ko waps kara diya jayr

                                  jis accound main gaya hi [protected] ifsc utib0003684
                                  awor jis account se imps hu hai [protected] ifsc ubin0563838
                                  sir plz return karaya jaye

                                  S62669945 28/02/2021 IMPSAR/[protected]/UTIB0003684/[protected] - 30, 000.00( Dr)

                                  mob no [protected]
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                                    virendra92
                                    from Jhalawar, Rajasthan
                                    Mar 1, 2021
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                                    Address: fampay and lazypay

                                    I am virendra prajapati 👋,
                                    My phone number is [protected]
                                    and my fampay transaction id is FC1G3HDG6A
                                    I am facing an issue with:
                                    i added 5000 rs in fampay from my lazypay account transaction id is TXN[protected] . but it was in hold so i choose the option to send back to source . so i sent back but it is not credited in account. i am sending scereenshot.The source send me the transaction details and they said we didn't get any refund . i am also sending the 2nd picture in attachment as a proof. Fampay is not replying any message. please give me my money back.
                                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                    Mar 01, 2021
                                    Updated by virendra92
                                    I am virendra prajapati 👋,
                                    My phone number is [protected]
                                    and my fampay transaction id is FMPIB4193183
                                    I am facing an issue with:
                                    i added 5000 rs in fampay from my lazypay account transaction id is TXN[protected] . but it was in hold so i choose the option to send back to source . so i sent back but it is not credited in account. i am sending scereenshot.The source send me the transaction details and they said we didn't get any refund . i am also sending the 2nd picture in attachment as a proof. Fampay is not replying any message. please give me my money back.

                                    Amount debited from my account lazypay Rs.2605 Till now I didn't received
                                    Amount debited from my bank account RS 350 failed Not received refund my bank account
                                    LazyPay's reply, May 4, 2021
                                    Hi,

                                    Apologise for inconvenience. Note we have escalated the issue to tech and will be updating the repayment in 3 to 4 working days. Customer will be updated on app.
                                    Hi this is Pradeepkumar bodagala [protected]
                                    I have account with lazypay uuid10260796
                                    I want to deactivate/close my account
                                    I have requested to all mail [protected]@lazy pay.in
                                    [protected]@Lazypay.in
                                    From past 15 day's no one is replying to mail at least
                                    There is no customer care number
                                    Don't whom to ask
                                    Hi I am faiz, i do a vi recharge with my fampay account, that recharge was failed but money was deducted from my fampay account..FMPIB19618121
                                    This is my transaction ID
                                    Plzzzz help me, that was my saving
                                    Hi, i'm faiz

                                    I do a recharge in vi nmbr that was failed but the money was deducted from my fampay account...
                                    FMPIB19618121 this is transaction ID
                                    So plzz help me, that was my savings😭😭
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                                      Krishna shukla567
                                      Feb 27, 2021
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                                      Dear sir, I cancelled an order of rs 10990 on Amazon on 16 feb 2021 and refund was initiated by amazon on the same day. It should have reflected in my account but it hasn't been reflected yet. The amazon is saying that refund is credited from that side and as a confirmation Pnb has send them the reference number which is 30005110471047118372986 but the bank is saying that no amount is credited. I think that the amount is stuck somewhere in the pnb server. I request you to track it with the above given reference number and get it transferred to my account. Please I need that amount for my urgent fees submission.
                                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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