[Resolved]  Reserve Bank Of India (RBI) — Complaint Against Fullerton India -Delay in Issue of NOC against Loan A/c [protected]

Address:

New Delhi, Delhi

Dear Sir This is with reference to my personal loan account No. [protected] from Fullerton India which was taken in the year 2013 and has been foreclosed as on 28th October 2014. Sir the management of the Fullerton India Credit Co. charged a rate of 12% on the balance amount as foreclosure charges but never issued a letter, further I seeked help from the customer care they offered no help and said whatever happens we cannot give anything in writing. Sir, I have been following up with them expalining my problem every alternate day but they say they are helpless. Further when I called on 15 Nov and I was told that as the issue of NOC and closure of loan takes 15 working days you are supposed to call on 18th of November but when I called them again on 19th Nov they said your loan is not closed and when I called them again on 22 Nov they told me the process of closure and issue of NOC will take 7 more working days as I have given a closure request on 19 No. This has been a long trauma and humiliation of taking loan from an Institution which is governed under RBI. I request the esteem authorities to look into the issue. regards Ravi Rose [protected] ravi.[protected]@gmail.com