Reserve Bank Of India [RBI] — higher rate of interest in our housing loan of 50 lacs

Kunnal Bhatla

from Muzaffarnagar, Uttar Pradesh

Address:

Saharanpur, Uttar Pradesh, 247001

We have our housing loan account no. [protected] of rs 50, 00, 000 in vijaya bank, saharanpur since 2014 @ 9.5%.in 2017 the rate of interest changed from 9.50% to 8.40% but we did not get any email or phone call or any kind of information from bank about this change. Till now we have been paying our installment @ 9.50%.
Now, as we got information about this change in rate of interest, we contacted our branch for this change.
They replied for paying processing fee again which we already paid when we started our loan and secondly the new rate of interest will be charged from the time when we will pay our processing fee again.

We just want fair dealing from bank as we are just asking for no processing fee as we have already paid it once when we started our account and we want the difference of the higher installment that we are paying since last year from the date when the rate of interest has changed.

Thanking you
Your sincerely
Kunnal bhatla
Saharanpur
India

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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Jun 18, 2018

Updated by Kunnal Bhatla We have our housing loan account NO. [protected] of Rs 50, 00, 000 in Vijaya bank, Saharanpur since 2014 @ 9.5%. In 2017 the rate of interest changed from 9.50% to 8.40% but we did not get any email or phone call or any kind of information from bank about this change. Till now we have been paying our installment @ 9.50%.
Now, as we got information about this change in rate of interest, we contacted our branch for this change.
They replied for paying processing fee again which we already paid when we started our loan and secondly the new rate of interest will be charged from the time when we will pay our processing fee again.

We just want fair dealing from bank as we are just asking for no processing fee as we have already paid it once when we started our account and we want the difference of the higher installment that we are paying since last year from the date when the rate of interest has changed.

THANKING YOU
YOUR SINCERELY
KUNNAL BHATLA
SAHARANPUR
INDIA

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