Reserve Bank Of India (RBI) — Non acceptance of receipt of amount

Address:

Hyderabad, Andhra Pradesh

I am father of a mentally retarded child, who was covered under Niramaya Health Insurance Policy by National trust, Ministry of Social Justice & Empowerment, Govt. of India, which is supporting mentally disordered persons. As per policy guidelines, every year the policy renewal premium of Rs.500/- to be payable to NIRAMAYA, National Trust in the account No. [protected] with State Bank of India, New Delhi (branch code 5943). As my child's first premium is due in this month, I have approached my nearest SBI branch, i.e., SBI, Vanasthalipuram branch (branch code 4347), opp. Vansthalipuram police station, Hyderabad, Telangana. However to my surprise, I was denied deposit slip (by a lady peon/daftory of bank, standing in the counter) to deposit the amount with above mentioned SBI branch, as I am not the customer (having no account) of SBI. Please clarify me, whether non customers of SBI, can't deposit amount in the accounts held with SBI. When Govt. is supporting for such a social cause to support mentally disordered people, being a Public Sector Bank, can't SBI extend a helping hand, which is no way violate so called banking norms.Expecting a helping hand in this regard. A.S.S.Prasad H.No.4-12-869/1, Dwarkamai Nagar colony Vanasthalipuram, Hyderabad-500 070 Mobile: [protected] Email: [protected]@yahoo.com