Reserve Bank Of India [RBI] — unauthorized withdrawal from canara bank atm at allahabad

I am a customer of state bank of india a/c no: [protected].
I tried withdrawing money from my bank atms but none of them were functional on 15-6-17, and therefore i proceeded to other atms for cash withdrawal. I tried canara bank atm but to no avail. I then proceeded to axis bank atm and finally could withdraw rs/-5000. I then got two messages after that and they were :10, 000 has been withdrawn from canara bank atm and rs/-5000 has been withdrawn from axis bank. The entry in my a/c is atm cash 71661both for katra and axis bank. I understand that you cannot use the same atm card on the same day. Pleease note that only the axis bank transaction was successful.
Thank you and kindly get back my money.
Aradhana mukherjee