[Resolved]  Reserve Bank Of India [RBI] — very poor banking system

Apr 29, 2018

Updated by Spbhagat Bhagat Dear sir,
I am satpal from Ludhiana Punjab.i took lap loan from capital first Ltd feroze gandhi market Ludhiana. 1 year ago.i apply for take over my loan in dcb bank feroze gandhi market Ludhiana .dcb bank sanctioned my loan. So I applied for forclosure in capital first Ltd. My capital first loan account no is 10251668.Bank charged me 50000 plus preclosure chage.i gave my pay order to rs 1286538 5 March18. Dcb bank can not released my bal payment 11 lacs till capital bank not send my property doucuments to handover dcb bank.so I was waiting May be 20 days .after 20 days capital handover my property paper to dcb bank .after received documents dcb bank can't allowed me to use my loan amount 1086638.dcb banker told me capital first bank not remove capital bank charge on your property .so I visited many time capital first Ltd branch I requsted many time to me Amit please remove capital bank charge on my property but he excuses every time.he remove five days before. When I gave him pay order for loan closure my pay order late only 4 days
Capital bank penalty me rs 7000 plus.
When capital bank guilty for handover my property paper and remove to capital bank charge on my property two month. I can't use my loan amount 10 lacs plus why rbi not take any action .25 -4-18 dcb bank released my bal payment and give me two pay oreder for icici bank for close car loan.
When I reached icici bank I were waiting 3 hour for my turn .When after 3 hour I gave my pay order to loan department. She refused to accept. She said give last two month esc statement where your instalments deduct. I said check your system I paid all instalments. Why I give you my personal banking. When I said give me in written she was not ready for written. Icici bank loan account is Lalud[protected] .I asked branch manager icici bank give me rbi guideline.she was not agree she said I can't give you circular or guideline.her name Monika icici bank feroze gandhi market Ludhiana Punjab.
I want to know why bank appointed like these people who can't done their duty.like these people appointed only for harrasing customers. Customers pay bouncing charge late charge preclosure charge. Who responsible if banker not done their duty .I can't use my loan amount 10 lacs plus two month. I paid two month instalments to dcb bank I paid two month interest. But May be rbi not have power to take action like these bank.
Your faithfully
Satpal bhagat
(M) [protected]