Reserve Bank Of India [RBI] — Wrongly debited amount rs. 10,000.

Address:Rewari, Haryana, 123501

From: "pradeep kumar"[protected]@rediffmail.com
To: [protected]@hdfcbank.com, [protected]@hdfcbank.com, [protected]@hdfcbank.com, customerservices.[protected]@hdfcbank.com
Subject: wrong debited amount rs. 10, 000.


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----- message from "pradeep kumar" on unknown -----
To:, , ,
Subject:
Wrong debited amount rs. 10, 000.

Dear sir/ mam,


Complaint id no. 1038070 date -7 feb 2016.


On dated 6 feb 2016 from axis bank atm no. Apcn-22611 i tried to get withdrawal but could not successes
And loose 10, 000 my a/c. No.(Customer id[protected]

Below details.

1.Opening balance -14411.38.(6 feb 2016 19:22 pm)
2.Deducted amt-10.000 (6 feb 2016 19:24 pm)


Date atm(Axis ban) code time transaction amt
6 feb 2016 apcn 22611 19:22 pm 5000.
6 feb 2016 apcn 22611 19:24:51 pm deducted message received 10, 000 amt.
Note:- we have tried 2 times of "withdrawal" rs. 5000 . But due to "withdrawal" button was not working
Properly so could not received any amount.
So please see the case a top priority as already we had book complaint on dated 7 feb 2015 8:45 am
On 6 feb 2016 immediate i could customer care, they suggested to log complaint in 8 hrs to 8 hrs.
So please immideatlly look it .

Thanks & regards
Pradeep kumar
Mob no.[protected]
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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Dear Customer,

Our bank official has already responded to you vide ref id[protected] on March 01, 2016 10:59 AM. Incase of any pending issue please revert to our email.


-Anay
HDFC Bank Customer Assistance

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