| Address: | D BLOCK SECTOR 2 NOIDA, Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: | www.ridetravelclub.com |
I booked a trip from ride travel club worth ₹ 27500/- (Details attached) on 19/04/19 by paying ₹14000/- with a condition that the balance payment will be made before commencement of trip. Ms varsha ([protected]) of ride travel club was dealing for the trip further, i was told that if i book the travel on that date i will get a cash back of ₹5000/-. So, the offer looked attractive, i immediately booked it on the same day. The trip was to commence on 20/6/19. However, within a week they started demanding balance payment which i denied as i was short of money at that time.
In june, i waited for them to follow up for payment. But they didn't called up. So, on 12/06/19, i, on my own called up ms varsha ([protected]) and told her that i wanted to make balance payment of ₹13500/- she told okay make the payment.
After i paid ₹13500/-, i got a call from mr ankit to pay additional rs 13950/- more towards gst, peak charges & travel agents commission. When i asked for break up of payment, they said they will issue a final invoice after the completion of trip.
I was reluctant to make additional payment but since i had planned the trip much in advance for my parents i didn't wanted to spoil it. I had no option but to pay the additional ₹13950 demanded by the company. I got a call from mr ankur [protected] who assured better service and asked me to make payment immediately.
On the very next day, on 13/06/19 i got a call from mr virat ([protected]) who spoke as if he was extorting money from me and told that if i don't make payment my trip will be cancelled.. I had no option but to make the payment. I asked for breakup of cost to which he also denied and told that the same will be provided after trip is over. I also confirmed about the cash back of rs 5000/- to which he replied that it will be done immediately.. He also assured better service.
Based on assurance of mr ankur and virat i made additional payment of rs 13950/- on 13/6/19 on anticipation of better service and cash back of rs 5000/-
The trip started as per schedule but the service was not upto the mark. After the trip ended, i kept on asking for cash back of ₹ 5000/-. After repeated reminders they made a cash back of ₹ 175/- in my account.
They have collected gst and even after collecting gst they didn't provide me gst invoice.
I request you to please help me get my cash back of ₹5000 and also to help me to get gst invoice.
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