Ride Travel Club — fraudulent practices

Address:

Meerut, Uttar Pradesh, 250002

This has been such a bad experience with me about ride travel club that is horrible.
I have booked package to corbett and nainital 2 months ago but i am continuously being harrassed by hardik rathi as he made false committments with me. He made this trip a disaster and ever since i booked mu package i am being tortured by thia team. I reported the behaviiur of hardik rathi many time to senior people (Varsha, virat mishra) and produced evidence of recording with hardik but no significany action has been taken. To the worst of my miseries hardik today refused all his committment and i am being asked to produce evidence of my communication with hardik. No one is penalising him fir his false cimmittment but i am the one who ia being asked to pay additional amount a day before my visit.
Hardik not only convinced me that no peak season charges are payable towards me but despite my request he did not remove peak season charges point from my package saying "sir package mein aise hi likhna padta hai par aap pareshan na ho aapse ye nahi charge kiya jaayega" (Audio sent to seniors many a times). I have told varsha, virat mishra sir many a times and sent them audio recording every time hardik misbehaved with me saying "agar 2 din mein confirmation chahiye to package cancel kara lo" or "20, 000 mein aap kya sochte ho aapko reaort mil jaayega?" (Recording sent to varsha and virat sir that time only).

I discussed peak season charges and tac even before paying 50% of the booking amount with hardik and ankur but i was always kept in dark with some ill intentions.

Today on 29-05-19 i am being asked to pay peak season charges and hardik refused on his committment saying "i never said so and look at your package".
I am in a such bad situation
I am not given full confirmation of my package and being asked to pay more amount in peak season head".

I am being harassed rigjt from day 1 of my booking by hardik and i am facing his mis behaviour continuously.

Am i really a customer to the company or i have taken some loan that i have to repay.
Hotel confirmations were also given with too much of problems by hardik and after very long time and only after full payment otherwise i was given only 1 hotel confirmation and was asked to wait till 31 may by hardik arrogantly saying" aapki visit se pehle aapko confirmation mil jaayenge".

This is really height of everything and my visit is scheduled on 1 june 2019 and today is 29 june 2019, 22:20 pm.

Is there anyone in this company who works on words and not false committments?

Kindly help as i am under immense stress because of this highly unprofessional attitude exhibited by hardik rathi and team. They tell a lie or dont take any action and are enjoying making fool of people like me.
I would hate to deal with this company ever in my life.
Help me if anyone can.
Writing in sheer frustation and disappointment.

Regards,
Sharad bisaria
Package: jim corbett, nainital (3 nights, 4 days)
Phone: [protected], [protected]
Email: [protected]@gmail.com