Royal Enfield — Complain about dealer

Address:

Gwalior, Madhya Pradesh, 472001

Hello sir/mam this is prabhat kumar nayak from tikamgarh (Mp), sir i have buy royal en field (Thunderbird) bike aprox 2 month ago from rimik moters, gwalior (Mp). But now sir i am faces lot's of problem in respect from your dealer side.

1. First bad experience is when a day i bought a bike from your dealer give me less quantity of petrol that the bike can't reach to the nearest petrol pump and its was very embarrassing movement of my life that i was pushing my new bike that's to a royal infield.

2. Secondly your dealer is cheated me on behalf of your brand name, he was charging many charges from me like rto commission, insurance commission, tr file commission in respect registration of my bike but now a day they fail to registered my bike and when i called him they always asking me give me 2 more days. Sir now a day i facing problem from traffic police department in the absence of tr file is not transfer tikamgarh. I know sir this work is not in your coverage but sir they are collecting charges in your brand name so its my humble request for the safe of your brand to safe the value of your brand take a instant action against the dealer (Rimik moters, gwalior)

3. Third bad experience is your dealer not response our query which i asked and not given proper information which would i needed.

4. Forth bad experience is that i have lesion company providing free key ring and hepmate for new customer but dealer did't provide it.

Kindly take the action on the same

Thank you very much for giving me your precious time.

Regards

Prabhat kumar nayak

Prabhat. [protected]@gmail.com