Royal Enfield — complaint on royal enfield service.

Address: Chennai, Tamil Nadu, 600099

Hello,
I'm a sincere royal enfield fan and own a classic 350 for the past 2 years. I love my bike and know it when something does not feel right.
Last week i had my bike serviced at a authorized royal enfield service center at kelambakkam, chennai (Also known as varadhan motors).
The handlebar was not straight as i had put down my bike a couple of times. Correcting this was one of my complaints. The person there told me that i had to change the suspension and the fork. I agreed. After my service, my handlebar in the same position as it was before.
One more, just a week before giving for service i changed my engine oil from shell. (Shell v-power advanced - super synthetic). After the service, the smoke from my engine is too much. I believe it to be from lack of engine oil.
The total cost of my service was rs 15000.
What should i conclude out of this?
Is there something royal enfield facebook page can do about this?
Was this information helpful?
No (0)
Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3471
    Pending
    0
    Resolved
    370
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information