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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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+91 44 4201 1719

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Tiruvallur District
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600 019

Royal Enfield reviews & complaints page 112

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R
Ramamurthi Ram
from Nattam, Tamil Nadu
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bike delivery problem

Address:Kanchipuram, Tamil Nadu, 602105

I am ramamurthi at sriperumpudur. I am booked thunder bird lightning at jetblaze motors kanchipuram (24th august 2017)
I will pay full payment 1st november 2017.
Still now i don't see bike. Payment giving before, he inform to me bike is ready. Payment give and take your bike. Payment giving after, he inform to me bike two days after only reach our show room. So next week only possible. He too much cheating me. Today friday,...
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A
Abhilash Abhizz
from Ernakulam, Kerala
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missing

Address:680731

I am sending this mail because, i really fed up with your service. I had bought a royal enfield standard bullet on june16 2017 from sanjo motors karukutty. I think this is the worst bike i ever used. When i started it in the rain, it will not be started. Even if it is started it showing continues missing. Because of this reason i had visited service centre 8 times. All this time they talled me everything is fixed. But the problem still persist....
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Address:Jaipur, Rajasthan

Dear sir hello

I am yogesh sharma and i am a royal enfield customers.

My booking bike is royal enfield bullet standard 350 cc black colour.

I am not certified with royal enfield because i am book a bike after 3 month in mansarovar sfs riico area jaipur rajasthan india.
But he is not complete my delivery.
Because he is black my booking bike extra money in another person.
br...
+1 photos
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A
Aamir vhora
from Anand, Gujarat
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left side steel guard broken in new vehicle.

Address:Anand, Gujarat, 388001
Website:Left side guard steel pipe broken on delivery time.

I have purchase new one royal enfield on date 01/06/2017.in this vehicle at first service one concern creating. My side guard grill pipe broken in new vehicle & as per service adviser verbatim its convince me for replace new one in warranty but still now its say its not covered under warranty without any root cause. So please look this matter & do needful......
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R
RiyazMahamood
from Chennai, Tamil Nadu
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cl 350 engine noise complaint

Address:Viluppuram, Tamil Nadu, 606 402
Website:Royal Enfield

I had brought a cl 350 just 5 months before. There is noise in engine. The service manager said the problem is in oil circulation. I had complaint to them when iam leaving to 2nd service. But the problem is still exists. I requested them to replace the engine but the said no. The engine noise is still exists. The already opened my new engine 2 times to resolve the problem but the problem is still exists...
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S
shahbas
from Bengaluru, Karnataka
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battery drain out, starting complaint and service issues

Address:Alappuzha, Kerala, 689622
Website:royal enfield

I am shahbas, bought royal enfield himalayan from javeenz showroom, kottayam, kerala and my cousin and friends bought re motorbykes from nearer showrooms. Actually my vehicle just completed 1 year and completed 3rd service 1 week before. After service, during travelling at night, suddenly battery went weakdown. Including light, indicators, horn and even selfstart all wentdown. Continuosly i am facing these type of issues. Showroom services...
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Address:Satara, Maharashtra, 415110

I have booked new the new model of classic 350 gun metal gray. The booking us done on august 2016 to nand enterprise karad.
After 2 weeks i have received call from us regarding pickup the bike after that i have visited to showroom to provide all necessary documents also same day i have completed all loan process also the loan is passed with in a day so i have him to give the bike but they have not providing me the bike. They says...
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Natish Chauhan
from Chennai, Tamil Nadu
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service level

Address:600006

Hi, i owned classic 350 (Silver), purchased in 2014. I have done all services at sri velavan motors only. But from last 3-4 services are extremely unacceptable.
This time on 25th oct 2017 i given bike for service. It was included of general service, vibration, engine mounting hose, chain kit etc...
It took days to deliver the bike not a problem but after delivery no updation about the task list. By self only has to find out....
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Sujin Sukumaran
from Hosur, Tamil Nadu
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insurance claim after accident

Address:Chennai, Tamil Nadu, 600002

I have claimed insurance for my classic 350 as i met with an accident. Now i have paid the service cost in full and expecting the money can be claimed from icici insurance coverage. The insurance authorities have completed their process and is waiting for the service center to provide the bills so that they can credit the money to my account. The insurance team and i have been waiting for this bill for the past 3 weeks and the service center...
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T
TTM manpower Kuwait
from Udumalaippettai, Tamil Nadu
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noise from engine tappert

Address:627414

Hai sir,

I’m shiek mohamed thareek,
I brought a royalenfield classic350 chestnut from tirunelveli d. G. Motors.. On 20.10.2017 friday... I have a problem in engine which providing noise from tappet..
I complaint this in my showroom which i brought that, but they are not responding well, but i asked my mechanic they told that ‘this was new uce engine and it has no gsolution’... I’m totally disappointed...
+1 photos
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M
Meet Upadhyay
from Surat, Gujarat
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disappointed

Address:Surat, Gujarat, 395005

I am a customer of royal enfield classic 350. Today is my first service so at 12pm i go to service station surat bhatha. When i was go to service station my bike is not in reserve but when i get back to my bike at between my home road the bike was stop an when i checked what is the problem so i get the petrol tank is empty. So where my petrol is gone. When i complaint the service station the service station representative told that i check...
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R
Rasul.mohamed
from Mumbai, Maharashtra
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worst customer service for grande motors trichy royal enfield distributor

Address:620001

They are cheated in public, my booking order no. Bkng[protected] date[protected], they committed with in 60 days will deliver the vechicle, but almost 97 days crossed no body not responding to customers. I am register to consumer court trichy. They are not accepting card payments also. Particularly they are avoiding the customers for once completing the booking.

Pls pls pls cancel the distributor otherwise royal enfield good...
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V
venky69
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not delivered timely

Address:600059
Website:Royal Enfield

My booking no 1801444

I am suppose to take deliver the vehicle today but suddenly i have received
The call from legend motors stating that rto officer not signed
Due to sale letter problem. I have already informed to take the vehicle today.

And also they are not informed all rules and regulations to the customers, they are
Concentrating only collect the money from customers.
br...
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Bjp Sikanderpur
from Mumbai, Maharashtra
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pathetic service

Address:421004

Hi,
Since 2 year when i bought bullet classic 500 i have been facing issue in it.1 week before i have given bullet for service, but they did nothing. And cherged 5550 rs. Again i went their then they changed the parts which was damaged as per them. Whenever i went to service my bullet's condition getting worse.
Don't know why its happening. May be they are replacing the original with duplicate. Today they have given me another...
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S
Sd4
from Ranaghat, West Bengal
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poor servicing and lack of knowledge of their technicians

Address:769015

I sri shibaram das from rourkela, odisha state. I bought royal enfield standard model on 24/01/2017. This is my 4th free servicing done today. Just few bikes thr for service today but the distributor deni to wash my bike and can't manage to adjust my rear tail lamp as it is continuous glowing. This agent& distributor always prompting to change spares with new one and make fool to innocent customers. It's totally disappointed cz they even...
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ParveenGill
from Varanasi, Uttar Pradesh
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regarding delay in delivery of bike - booking id - csdso0109171800124

Address:Hisar, Haryana, 125001

Dear all,

I have booked a classic 350 black bike on 8-june-2017 from malik automobiles with - hisar by giving a amount of 5000/ with csd - whose receipt is attached below. After that gst comes & for more then 2 months new csd rates not comes. After that on 16-sep-2017 they gives the rates but not gives nay response of delivery.

After 15 days i complete the csd process & deposit all the documents to the dealer...
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S
Sachin Badrinath
from Bengaluru, Karnataka
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poor after sales service

Address:560102
Website:royalenfield.com

Hi all,

My name is sachin kumar b and i am a customer of royal enfield for the last 4 years, this is my 2nd re classic 350 vehicle and i am extremely disappointed with your after sales service.

Before i narrate, below are few of my credentials

Name: sachin kumar b
Current vehicle: royal enfield classic 350
Vehicle regn no: kao1 hf 5739
Service station where my vehicle is getting...
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K
Karan Koul
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chain sprockets are broken

Hi,

I bought my classic 350 9 months back and completed 8, 800 kms. Almost 16 teethes of chain sprocket are broken. I am highly unsatisfied. I was using a bajaj pulser prior to this and i used it for close to 8 yrs, covered 85, 000 kms. I had to change the chain sprocket only once. Re spares are of very bad quality.
When i checked with service center for a replacement, they said they would have replaced it if this...
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A
Ashish Paul Nrp
from Angamali, Kerala
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desert storm 500cc

Address:Chikkamagaluru, Karnataka, 577134

Namasthe, i had bought a desert storm 500 cc on august 2016. I had done with my 5 free services and now i am planing to do my 6th service as the total kms is nearing 12kms. But after 5th service, i am facing many severe issue with my bike. I was unable to start the bike many days even after 1000 tries. A local technician inspected my bike and we found the traces of oil on the plugs. He said that there is some issue with the desert storms...
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S
Saurav Zacharias
from Delhi, Delhi
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classic 500 squadron blue servicing and product defects

Address:Thrissur, Kerala, 680009
Website:www.royalenfield.com

I have 2 complaints. One is that marikar motors thrissur in kerala have misbehaved with my bike 3 times during the 3 times i seriviced my bike there... Recently they gave me a bill 0f 1500 rupees and afterwards i chekced the bike to see that they havent done any servicing on my bike. They took money for chain lubing and i checked and they havent lubed or even cleaned my bike. They also refuse to check my bikes piston rings which i know are...
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