Royal Enfield — Refund of booking amount after cancellation

Address: Mumbai City, Maharashtra

Hi all,

My name is sumit bhadauria. I booked a bike at nerul showroom, navi mumbai, with the booking no# 000580. I have been to the showroom for couple of times and asked for the cancellation of the bike before few months and i have given all my details including my bank a/c # and said that i will be getting the cheque in a month. However its been more than a month since the cancellation request. I spoke to multiple persons at showroom, everytime i call they say that i will be receiving a cheque or i am outside the show room. As it was not working anymore, i wrote a mail to the customer service of royal enfield, yet its not cancelled and i did not get my refund.
I am not sure as to how can i get my booking cancelled for refund. Now its really becoming a pain and frustrating to follow up. I have attached the screenshot of mail sent to their id with all the details.
Kindly look into it.

Sumit bhadauria,
Mobile # [protected]
Email: sumit.[protected]@gmail.com