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Royal Enfield Complaints & Reviews

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Last updated May 10, 2024
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Royal Enfield Phone Numbers

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+91 44 4223 0400
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+91 44 4201 1719

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Royal Enfield Head Office Address

Tiruvottiyur High Road
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Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 135

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G
gaurang740
from Ahmedabad, Gujarat
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Dealer service

Address:380061

I gave my classic 350 for service at Kavery Roay enfield, G-22, Satymev Complex, S.G. Road, Opposite Gujarat High Court, Ghatlodiya, Ahmedabad, Gujarat 380060... on 30.07.2016 at 9.45 AM. it is a normal service need to do, some oil changes and a company part which is rusted need to change and a special noise from engine is coming, , bike is not start easily, just we explain them to do all this thing. and a job card maker understood all the...
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M
Mehar Ramesh
from Gurgaon, Haryana
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Service lapse/Inordinate delay

Address:Coimbatore, Tamil Nadu, 641025
Website:www.eichermotors.in

Job card no: 49169/[protected], Royal Enfield company store, Peelamedu, Coimbatore. The classic chrome 500cc met with an accident and given for repair. They took 78 days to replace chassis and fork tube. The reason for delay is no coordination, spares scarce, communication failure, lethargy. I wrote five mails to concerned authorities got a single vogue reply. This is My sixth machine in my 31 years of love towards the beast. I am familiar...
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P
Prathul
from Alappuzha, Kerala
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?Rusting inside the fuel tank

Address:Alappuzha, Kerala, 690510

Have purchased A Royal Enfield Standard 350 From Yamuna agencies adoor kerala in sept 2015.
I am having 1 major problems rusting inside fuel tank


I have purchased my bike in sept 2015. Still these issues are not resolved.
I have given my bike to Kayamkulam Service center . They will Reject my bike in service .
I have sent many mails to Royal enfield, but nobody was taking responsibility to fix...
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V
Vipin Krishna
from Kodungallur, Kerala
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Mishandling of vehicle during service

Address:641046
Website:www.royalenfield.com

Sir,
My re std 350 has been serviced from your re company store at peelamedu, coimbatore on 30.07.2016 vide job card no:rjc[protected].

They have changed the ball race kit and they have done repairs in front shocks also.

I have given my vehicle for service on 29.07.2016 at 10.15 am and they informed me on 30.07.2016 at 1.00 pm that my vehicle is ready for delivery.

But when i went there...
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R
rajbagwe
from Mumbai, Maharashtra
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Faulty shock-absorber is not covered on warranty

Address:400095
Website:www.royalenfield.com

Dear royal enfield team,
I bought a classic 350 from synergy (sakinaka, andheri) on 1st jan’16. this motorcycle is registered on 16th jan’16 as per the rc book. every royal enfield motorcycle comes with a warranty of 1 year by default and covers all kind of manufacturing defects which excludes rusting of parts & wear-tear of the same. during 4th service that happened on 3rd july’16, i specified that noise comes from the front...
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J
joygopal
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Handle was band

Address:Bardhaman, West Bengal, 713213

Dear sir, i have brought classic 350 lagoon on 22.07.2016 in your company, (rh automobile, durgapur, west bengal), handle was not set properly it was tapper. i am not satishfied with your service, i cant take this type of repair handle in brand new bike, it was suffer for me, i want replace this handle. pls do something, yours faithfully
Mrityunjoy kanta
[protected]...
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R
Rajkrs1
from Delhi, Delhi
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Service of royal enfield - manzil motors gurgaon

Address:Gurgaon, Haryana, 122011
Website:manzilmotors.in

I just want to highlight my experience with the service center since jan'15. 1st time i went for the service in year 2015 was 2nd jan and it cost me around 13k. Post that, the very next day, i encountered the faulty electrical issues because of which the bike won't start and it took several phone calls and a personal visit to get that corrected.

The last time it was on 22nd aug 2015 and immediately after getting the service...
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R
Raman Choudhry
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Just about everything

Address:New Delhi, Delhi, 110055

Horrible experience.
Bought my electra fom the jhandewalan outlet in sep 2015.In the last 10months, 11000km, i have to get my clutch at around 8000km and leg break at around 2nd service changed. The top speed is a joke. Seriously.. The bike shakes at 80kmph speed. The coat on the engine wore off with scratches from my bag. A cycle rammed into my front tyre and they changed the entire handle stick. Not joking!! Ofcourse the gear box...
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Z
Zenzaay Kv
from Chennai, Tamil Nadu
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Complaint against marikar (motors) ltd thrissur

Respected sir,
My name is zenzaay. K. V ([protected]), i am from thrissur, kerala. I bought a re tb 350 on 18th august 2015 engine no u3s5c0fg855499 and chassis no me3u3s5c1fg260001, colour:flicker black, registred no kl-64-d-784.
Complaint against marikar (Motors) ltd
Karunakaran nambiar road, near north bus stand thrissur

There is an abnormal noise from the engine after i rode 50-60 km each time. This...
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S
Sun Natarajan
from Uttukkuli, Tamil Nadu
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There is a worse starting problem in our recently bought bullet 500

Address:Coimbatore, Tamil Nadu, 638656

Hi sir
We bought a bullet 500 (uce jet black)
From coimbatore, hopes, royal enfield showroom on[protected]. the bike was fine till the end of 3rd service. after that it had problems. when we start there is a bursting in the engine, jamming inside the bearing and the vehicle stops. we intimated this problem during 4th free service. after some days the problem existed and we claimed the warranty and changed the parts which caused...
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B
Bimal Ks
from Punalur, Kerala
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Engine problem for royal enfield classic 350

Address:Kollam, Kerala, 691507
Website:www.royalenfield.com

Dear sir
I bought royal enfield classic 350 (engine no. u3s5c0fb680871) on 19/2/2015 from kerala adoor yamuna morors. last year the vehicle was repaired and parts of the engine were replaced for some issues. again there is a problem with the engine like some sounds are coming from it and now the vehicle is in unnuni motora kottarakara, kerala for repair for three weeks. they told me to change crank & connecting rod. the warranty period...
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J
Jean George Varghese
from Ernakulam, Kerala
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Spare not been changed within the warranty

Address:Ernakulam, Kerala, 683574

I own a royal enfield thunderbird350 vehicle number kl 63c 9216 which i brought on december 2015 and i have completed my 12, 000kms service on july 1, 2016. I had a cluster meter complaint in which the time doesn't set properly, even after setting the time the time go 5 minutes backward the time i have set and then the time goes backward slowly, also the kilometer in the cluster doesn't work properly. I do my service from sanjo motors, angamaly,...
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Address:Bathinda, Punjab, 151302
Website:www.royalenfield. com

I am sukhwinder singh from bathinda (punjab) i have royal enfield family classic 350 black 2014 modal last 18 july i went to the ajay auto royal enfield workshop in bathinda city for repair of my bike sach like self start problem & some another issue. i am will know royal enfield bike are lyk a horse that's need proper maintaines & time. i doesn't consider royal enfield disadvantages of engine because my father owner of since 1989 modal royal...
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A
aksbarik
from Noida, Uttar Pradesh
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Wrong Invoice and PDI pending Issue:-

Address:560102
Website:Bangalore

Wrong Invoice and PDI pending Issue:-
Company- Royal Enfield.
Showroom- Teknik Motorcycles (Bangalore )
Address: No 132/41/1, Sarjapur Main Road, Iblur Village, HSR Layout, Opp Agara Bus Stand, Bengaluru, Karnataka 560102.
Firstly I have booked the Classic 350. But showroom people told Royal Enfield classic 350 has longer waiting time. So they suggested me if you want early delivery go with Royal Enfield classic...
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V
vincent legouri
from Bengaluru, Karnataka
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Service and product sold

Address:Bangalore, Karnataka, 560094

I brought re classic 350 cc bullet in the month of august end in cvs motors. It was a customized color and there after few days i realized it was clearly repainted and had few spots of black on questioning the agent said it was company defect and will be rectified during service. As i had bad experience in service in cvs service center with my old bike, gave it to yelahanka service station and during the service the side sticker was removed...
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Lavish Rupela
from Hyderabad, Telangana
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Bike problam

Address:Hisar, Haryana, 125001
Website:www.royalenfield.com

I's purshased a royal enfield classic 350 6 months ago but it's front shocker is not working properly from starting, they were leaked. i was complaint on nearest showroom on first service but they ignored. i repeated my complaint on 2nd service and 3rd service. on 3rd sevice they were shouting loudly and said it was not in garuntee.
Please slove my problem....
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N
Nanda1982
from Kolkata, West Bengal
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Paint scratch on mud guard and side case for air filter

Address:Kolkata, West Bengal, 700046
Website:www.consumercomplaints.in

Today i have my bike for service in east india agro industries pvt ltd.
59b, matheswartala road (china town), kolkata -700046.

This was a paid service i have been promised to get the vehicle delivery at 5:30 pm but unfortunately they have started to do water wash at 6:30 pm followed by teflon polish which dragged another 40 mins approx.

Since the counter for the billing will be closed i was asked to pay...
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P
Pankaj TBT
from Delhi, Delhi
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Mud guard paint, engine noise, etc in tbt 350 cc

Address:Ghaziabad, Uttar Pradesh, 201002
Website:royalenfield.com

I bought the tbt 350cc, lightning gold on 27th march'2016 from sangam autos, a-23/6, 1st floor, site-iv, link road near mohan nagar flyover, sahibabad-ghaziabad, u. p.

From day 1 when bike was handed over, the battery indicator was blinking & handle was bent to left side then i complaint this on 1st service & the issue was resolved i. e odometer & handle was replaced after so much argument done with the agency supervisor.br...
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R
Raj0606
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Engine oil leak

Address:Kanchipuram, Tamil Nadu, 600116
Website:royal Enfield service complaints

Hi sir, i am rajiv and vehicle no are tn 01 at 6075 - desert storm, myself received my bike from service centre - alappakkam (sri velavan motors) last week 5/7/2016 with bad condition, oil leaking in bottom continuously, air check not done, rust removal and polish not done properly, myself really wexed in this time service, invoice details - sinv[protected], service amount are rs. 5611.00, myself call service centre regarding these complaints...
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M
Mahendran gk
from Chennai, Tamil Nadu
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Customers satisfaction

Address:Chennai, Tamil Nadu, 600015

Dear sir, i was purchased thunderbird 350 on[protected]. first payment i was made on[protected]. full and final payment done one[protected]. fancy number i was selected it's my own effort from rto. for customers communication service between you and me is totally zero. each and ever movement followed by us, while delivery the vehicle i am totally disappointed, because such a costly bike i took at delivery road side platform, this is the way...
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