[Resolved] Royal Oak — purchased a dining table from royal oak - no proper response

amit.aawl

from Hyderabad, Telangana

Address:	502325
Website:	www.royaloakindia.com

Order no# ROY005727. The item was ordered on 21.6.18 on www.royaloakindia.com and delivered to me on 27.6.18 at around 6.30 pm . At the time of delivery I asked them to open and check the glass of the table. Unfortunately when the delivery people opened the same it was broken. They called up their supervisor and he said the glass will be replaced within 2 or 4 days but till now no one called up for it. I have raised a complaint and they gave a complain no# 2994 on 7.2.18 but it doesn't looks like they are interested in resolving it.
Royal Oak is a totally fraud company and I ask everyone not to buy anything from them as they hardly care about their customers.
If its not resolved soon I will be filing a legal suit against them and also ask them to pay all the charges.

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Sep 26, 2021

Complaint marked as Resolved

Resolved issue

RoyalOak Furniture customer support has been notified about the posted complaint.

Jul 29, 2018

Updated by amit.aawl I have filed a legal suit against the company and the legal notice is already on the way. People having issues with this fraud company, I urge everyone to please immediately approach consumer court along-with and FIR at a nearest police station. Else I don't see them even responding ever. Never seen such a worst attitude from any seller ever.