Royal Sundaram General Insurance — car insurance claim reg.

My car got heavily damaged in an accident in july 2019. (Tn03s0055).
I had a policy with royal sundaram. (Policy no:vpc[protected]
I submitted all the documents along with the claim form with in few days.
There has been an undue delay in settling the claim.
And the most annoying thing is the concerned people are not ready to give
The exact status of the claim, why it is getting delayed and how long will it take.
I registered a complaint with royal sundaram grievance redressal, for which they have forwarded the mail to the same people who are handling my claim.

I request them to immediately resolve this issue and settle the claim at the earliest.
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Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Royal Sundaram General Insurance Customer Care's response
Hi, this is concerning to hear, and we regret the inconvenience caused. We have noted your details and have forwarded it to our team. Be assured, they’ll look into the matter and assist you accordingly.
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