[Resolved]  Royal Sundaram General Insurance — fraud - giving false promises

Address:Chennai, Tamil Nadu, 600002
Website:www.royalsundaram.in

In 2017 SBI customer executive called me for Royal Sundaram insurance policy and I had a conversation with Nirmala executive from Royal Sundaram stating that, your amount will be refunded after 1 yr if you don't want to continue. But now while i am asking they have not told like that and amount cant be refunded, you can see in the teams & conditions.But while talking she explained me the policy in such way that the amount will be refunded if you have not claimed anything after that i told her to process, after processing a week time only i got the kit.
Now when i am asking for refund they are saying to see the kit not the personal contacted and amount will not be refunded, you can do what ever you want.

Kindly suggest me what to do?
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Feb 11, 2019
Complaint marked as Resolved 
Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2019
Royal Sundaram General Insurance Customer Care's response
Hi, we regret the inconvenience caused to you. Request you to please share your policy no/contact details or you can write to us at customer.[protected]@royalsundaram.in. Be assured, our team will connect with you soon to address the same.
Complaint comments 

Comments

Hi my self Amit kasnale. I did not get any renewl call from royal sundaram insurance company and they deduct my money from my card. I want my money back. I don't want your policy agian.
CustomerofRoyalsundaram's [Complaint's author] reply, Jan 25, 2019
Call the customer care and inform with 15 days else you will not get your money.

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