[Resolved]  Royal Sundaram General Insurance — health [protected]

Address:

Thane, Maharashtra, 421001

Respected sir
my name is pradeep rajani and I am editor o[censored]lhas shangharsh newspaper and i have purchase health insurance on dated 10/7/18 from royal sundaram but before purchasing policy I have given all details to your manager and customer care officer kanakraj after give payment 7800 your officer are telling another terms and conditions of policy which was before he could not told me i have policy of hdfc ergo which I was paid for 2 year it was expiring on 16/7/18 i want to change it means port the policy to royal sundaram it the time of porting I talk your manager and kanakraj and given all details to both and policy document of hdfc ergo in that I also inform him about my wife operation of fiberoid which was perform 5 year ago so they told me it's fine sir you have no problem to port after that I make payments of 7800 rupees for 3 lakh policy for my family after making payment he told me sir your policy is start from 16/7/18 and you will receive hard copy in one week but after that kanakraj called me on 16/7/18 he told me that sir you have to medical tests and sonography of my wife i told no problem then he said you have to bear all expenses of medical tests i told her that why should i pay medical tests expenses he can not tell anything before 16/7/18 my policy of hdfc ergo also expired after today he call me and tell me that if purchase 5 lakh policy for my family then my company bear all expenses of medical tests so I told him I don't want 5 lakh policy so he told me you have to give me medical tests expenses 50 % why should pay medical tests expenses and my payment is done on 10/7/18 and he can not given me any policy now he was saying If I can not pay medial tests expenses he cancel my policy without my permission sir please solve my problem immediatelly and give me my policy and resticate Mr kanak raj for this behaviour immediatelly and issue my policy as soon as possible and I send you also recording of my conversion with your officer also I complaint this same in irda so please look in this matter immediatelly Mr kanak raj has no knowledge about your company policies he was saying anything it's very bad experience from royal sundaram health insurance.
my contact no Mr pradeep rajani
[protected]