Satyendra kumar pichle 20 din se mere baat nhi hai rahe hai... Mujhe mara refund nhi mil raha hai... Main humesa satyemdra kumar ke diye huee numbar pe call krta hu bt koi unki mere se baat nhi karwate hai... Main ab choungumair adaalat me case fill kar raha hu... Mere se cheatting kar ke paise le liye hai or mujhe mere paise wapas nhi kar rahe hai...
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Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2019
Royal Sundaram General Insurance Customer Care's response Hi, this is concerning to hear, and we regret the inconvenience caused. We have noted your details and have forwarded it to our team. Be assured, they’ll look into the matter and assist you accordingly.
On July 7th, I have requested them for name change of the car insurance and paid the amount immediately. Its more than 2 months Royal Sundaram Insurance not responding and not sending policy document. Even when I requested them for softcopy atleast, they refused to send
On July 7th, I have requested them for just name change of the car insurance
They sent a suppid 4 page document wherein they asked me to write chassis no and engine no and all that, though I had specified Policy no..All other nonsense I had to write in that and Royal Sundaram's did not even respond to few of my queries..
After few days they demanded more than 1000 INR for name change!! I was shocked at this, but paid it immediately as they where ruthless!
Now, its already more than 70 days and not at sending me the policy changed in my name..Nobody is even responding to my emails and not sending me the policy either
I have requested them to send atleaset soft-coy, even that they are refusing
One ### has been calling me from their Chennai office for last few days only to say they will send policy, but not received so far, despite several reminders and requests
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On July 7th, I have requested them for just name change of the car insurance
They sent a suppid 4 page document wherein they asked me to write chassis no and engine no and all that, though I had specified Policy no..All other nonsense I had to write in that and Royal Sundaram's did not even respond to few of my queries..
After few days they demanded more than 1000 INR for name change!! I was shocked at this, but paid it immediately as they where ruthless!
Now, its already more than 70 days and not at sending me the policy changed in my name..Nobody is even responding to my emails and not sending me the policy either
I have requested them to send atleaset soft-coy, even that they are refusing
One ### has been calling me from their Chennai office for last few days only to say they will send policy, but not received so far, despite several reminders and requests
Real nonprofessionals!!
Will never continue with Royal Sundaram Insurance
Giridhar
9620324666