[Resolved] Royal Sundaram General Insurance — never choose royal sundaram | |||
I have recently purchased a car insurance from royal sundaram, i have directly purchased from their website. Soon after giving the details i got a call from them and guided me to the entire process. I have given all the details and cross checked whether all information is correct or not. Everything were correct at that time. Soon after i received the policy i cross checked everything, and surprisingly found my nominee name had a spelling error. Instead of d they have put t. I do not understand how that error came up since i have cross checked everything before submitting. I suspect some human intervention in this process. A spelling mistake may be a simple human error, but when you approach them for claim, they can simply reject it saying the name is not matching. I have then sent mails, called them, taken this to social media but still there is no reply from them. I have not tried for any claim, if there is any issue, i have all the mails, communication recorded. I will check all possibilities to teach them a lesson. Irda, consumer court there are option. Still waiting for, my advice to all is not to opt this stupid company. Was this information helpful? | |||
Feb 9, 2018 Complaint marked as Resolved Royal Sundaram General Insurance customer support has been notified about the posted complaint. Verified Support Jan 09, 2018 Royal Sundaram General Insurance Customer Care's response Hi Rajesh, thank you for writing in. Please share your policy details so that we can help you better.
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+91 44 7117 7117 [Corp Office]
Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
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