Royal Sundaram General Insurance — Policy renewal soft & hard copy not received

Address:Sarada Illam, plot no81,3rd cross Appavu Nagar

This is reference to my policy no VPN[protected], I renewed my car policy on 24/10/2020, I received only one page document, I had written to customer care id on 8/11/2020 . There was no reply from the customerr care department. Then i call up toolfree number on 10/11/2020 [protected] 20.10 pm and spoke to the executive, narrated the whole story, then he was able to send me the complete six page document immediate. I need my hard copy at the earliest. The Royal sundram customer service is very poor they lack professinalism, The top mangament should look in to the matter, I am not happy with Royal Sundaram. Very poor attitude.Expecting to hear from the managent.
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    +91 44 7117 7117 [Corp Office]
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    Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
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