[Resolved] Royal Sundaram General Insurance — royal sundaram life policy cancellation
S
sachin.1.1.1
from Talcher, Odisha
Address:
759121
I purchased two lifeline health policies, one in my name & other in my wife & two children name on 19.03.18. The representative informed me that i will receive 'n' number of documents by post to my address. But til date i. E. 23.04.18 i haven't received any document. I contact the customer care & the representative who assisted me for purchasing the policy (Mr. Rahul) but all in vane. I asked him to cancel the policy as it was given that in 1 month i can cancel the policy if any term is not except-able to me, but as i have not received the document how can i read the document & cancel the policy if any term is not except-able to me.
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May 25, 2018
Complaint marked as Resolved
Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Royal Sundaram General Insurance Customer Care's response Hi Sachin, apologies for the inconvenience caused. Please share your policy and contact details so that we can assist you better.
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