Royal Sundaram General Insurance — Royal sundaram motor insurance

Address:	600002
Website:	www.royalsundaram.in

My car insurance with royal sundaram was expiring on 14 april 2016. Around the middle of march 2016, while i was looking for the best deal from various insurance companies to renew it for another year, royal sundaram executives lured me to renew it hurriedly saying that the premium would go up significantly after 1st april 2016, and if i renewed it before 1st april 2016, i would get a reduced rate. They gave me a quotation to that effect and i renewed my insurance at the end of march 2016 after paying them their quoted price. They confirmed that my policy was renewed by sending an e-mail acknowledgement. But then they would not send me the policy papers. After waiting for 10 days for these papers to arrive, i telephoned them the reason. I was getting anxious as the deadline of my existing policy was nearing. When i telephoned them, their executive told me that they did not send me the policy papers as the premium had increased by then, and i was required to pay an extra amount. I could not understand their logic. First they gave me a quotation before 1st april, with the promise that my insurance would be renewed effective from 15 april 2016,. Then i paid that amount dutifully, and they even acknowledged that the policy was renewed. Now after having got the money from me, they wanted me to pay their enhanced rate! This is most unethical! I was pushed to a tight spot. I had no option but pay the extra amount and be done with it. Had they been honest right from the beginning, i would have shopped around with other vendors and get the best price. They lured me with a lie.

Please beware of this company, which take recourse to such unethical tactics, which is pure lying and hoodwinking the members of the public for their short term gain.