[Resolved]  Royal Sundaram — policy clauses

Address:Surat, Gujarat, 395007
Website:www.royalsundaram.in

@royalsundaram claims that it covers pre-existing disease post 3 years, and then puts up such clauses
http://i.prntscr.com/WCVGQld3T_SSj1rPIXCQmA.png
stating it will not cover it permanently !

The agent said that pre-existing will be covered post 3 years and now they are adhearing to their words.

I am okay if they do not cover this for next 3 years, but post 3 years as per their policy they should cover it.
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Aug 11, 2018
Complaint marked as Resolved 
They did contact me via mail [email protected] but their resolution is not satisfactory. And I dont mark this issue as resolved.
Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2018
Royal Sundaram General Insurance Customer Care's response
Hi Neha, please share your policy detail with us so that we can help you better.
Aug 02, 2018
Updated by neha.libran11
proposal PC04331315
Aug 11, 2018
Updated by neha.libran11
Your policy says pre-existing disease will be covered after 3 years, and disease like knee replacement will be covered post 2 years. With respect to vitamins, every women takes vitamin tablets post 30 yeasrs.

Do not make false commitments in your prospectus.

I will definitely take further actions against your company.
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