[Resolved]  Royaloak Furniture — 1. order# [protected] multiple issues faced with rio sofa - royal oak... nope it is royal oak

Address:Bangalore, Karnataka, 560100

Multiple issue faced (Order# [protected]):

1. False promise to get the order, no concern on what they commit - ordered 3+1+1 rio sofa from electronics city bangalore branch on 10th feb only because they promised to deliver and install by 14th feb as i needed it by or before that time. Delivery and installation completed on 17th feb.

2. 6500 inr price difference!!!
On checking amazon (Online store) i found the same sofa being sold at much cheaper price (Screenshot attached). I purchased for 56.5k and on amazon it is for less than 50k. On contacting customer care they say to contact store where i purchased. Store says amazon piece would be old clearance. Either i got cheated or someone from amazon will as they selling as new on amazon. Company (Royal oak) hold a tag in it's name as "... At honest price", not sure how they intend to write this.

Numerous follow up was a pain but the above points pinches a lot.
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Mar 22, 2018
Complaint marked as Resolved 
RoyalOak Furniture customer support has been notified about the posted complaint.
Feb 19, 2018
Updated by ashish1303
Is the intent to say that Royal Oak does not care about at what rate third party sells their product... This is ridiculously humorous response... Company holds some reputation but by such action not sure how they take care of their brand. Looks like you don't partner with 3rd party vendors. And suppose they shell out more money from their pockets to sell your products...
Mar 05, 2018
Updated by ashish1303
Why no quick response this time???
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