[Resolved]  Royaloak Furniture — Delayed delivery and customer harassment

Address:	560076
Website:	www.royaloakindia.com

Invoice no[protected]
Billing date 6 Feb 2017

I had purchased Recliner Sofa set and a Dresser. Sofa got delivered and installed with no issues. However, the dresser has not yet, waiting for delivery since close to 2 months now.

Issues reported by Company are;
1. Incorrect billing of wrong dresser
2. Correct dresser is out of stock
3. Requested for display piece with discounted price.
4. Company agreed but then informed that the dresser had a incorrect pricing tag and is priced more than paid so no discount can be given.
5. I was ok and just wanted the dresser delivered but still has not due to paper work since a week of all these agreements made.

Multiple followups made, requests or literally did begging to deliver or refund the amount but nothing has worked. Going thru 2 months of intolerable stress and harassment by this company and its staff who are totally unprofessional and not taking this matter seriously at all.

Thereby submitting a complaint against the company and the staff to please take some severe and immediate action to help me overcome this stress and consumer harassment.

Please let me know if any additional information is required.

Thank you!

PRASUN THAPA
[protected]
Thapa.[protected]@gmail.com