[Resolved] Royaloak Furniture — Delivered damaged furniture & refuses to replace | |||||
I have purchased the bed from royal oak marathali branch on 02/10/2016. while installation i have checked the product and it is having lots of holes, sketches and marks and when i asked the installer person please don't install the product but he denied for that. and i have complaint it to customer care of royal oak and they sent some person and tried for touchup but it was not gud enough again i had complaint and again they sent some worker again that person did same thing these things happen thrice but still nothing came up is good at-last i went to showroom with some of the sheet and showed them and they promised it they will changed it but almost 10 days are gone no one has came down and not even called to me regarding that i am totally fursted and as well as almost a month i am not able to use that bed. i fed up with this company and they are cheating to the customer so i wanted they should return my money i don't want any-other product or service from them. Was this information helpful? | |||||
Dec 10, 2016 Complaint marked as Resolved RoyalOak Furniture customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
It is a sofa cum bed. The spring beneath the sofa is broken and needs replacement.
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6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043