[Resolved] Royaloak Furniture — not delivering the materials booked.neither refunding money

mtmaitra

from Gurgaon, Haryana

Address:	Bangalore, Karnataka
Website:	www.royaloakindia.com/stores

With reference to my order number ROY008073I have not received my material till date. Please confirm my delivery date or cancel my order and return my Rs12000/-immediately to the account from which I send u money.Otherwise I have to take legal action against your agency. I am very unhappy with your customer dealings.

#105, New Airport Road, Near Swathi Gardenia, Sahakar Nagar

BANGALORE, Ph:[protected]

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Sep 11, 2018

Complaint marked as Resolved

Material has been received just after my complaint.And also installed within 3 days. Thanks for prompt action. Amt Maitra, Kolkata

RoyalOak Furniture customer support has been notified about the posted complaint.

Aug 31, 2018

Updated by mtmaitra CMS OPS
Sat, Aug 4, 3:12 PM
to me

Dear Amit Kumar Maitra,

Greetings From Royaloak!!

Sir, Thanks for placing an order in Royaloak for the product of Amber bookshelf 3 Door, It has been Successfully placed, And your delivery will be taken within 3-4 days.

Regards

Maria.K

Aug 31, 2018

Updated by mtmaitra CMS OPS
Fri, Aug 3, 2:10 PM
to me

Dear Amit Maitra

Sorry for late replay, As we have discussed, Please find the BANK ACCOUNT details of Royal oak Incorporation Pvt Ltd and kindly make the payment for the difference amount

Find the below our bank account details

Company name
Accountnumber
IFSC Code
Branch name
Royaloak Incorporation pvt ltd
[protected]
ICIC0000298
HRBR LAYOUT

Old Product: Royaloak Icon Bookshelf= 8900

Product:Royaloak Amber Bookshelf 3 door = 12000
kindly make the difference amount payment of 3900 INR

Once done Kindly confirm

Regards
Maria.K

Aug 31, 2018

Updated by mtmaitra UTR SBIN[protected]

Amit Maitra <[protected]@gmail.com>
Aug 4, 2018, 11:42 AM
to CMS

Good Morning,
As already transferred the additional money Rs.3100/- for the new item against Order no:Roy008073.Pls confirm my booking of Amber 3 door bookshelf and the delivery date.
thanx..

Sep 07, 2018

Updated by mtmaitra Material reached 3 days before...but again nobody has come for installation till date. Plz send technician immediately.