[Resolved]  Royaloak Furniture — Overcharged : Order Cancellation

Address:Baba Nagar

Dear Concern,

Order Number : ROY0093160

Its really unprofessional to see what i found while searching the net, i found royaloak using cheap and worse techniques to attract customers and may fools of the customers.

Today i was being done by one of there cheap technique as i ordered a sofa by visiting a website and thought its a royal oak brand but to my disregard it was locally available brand ..

Before i booked the sofa i got a call from one of the agent of online promotion, he called me he guided me and made me do the booking .
After wards he did not entertained my call and behaved with me like a stranger, after calling him continously he told that he cant help out in this matter and you need to raise a complain with customer care and they will help me out in that.

Mr Deepu Deepu (True Caller ) :[protected]

But again unlucky i need to wait and he told he cant cancel the order from his end and i need to raise a complain to customer care .

Now after showing him the price difference of what i am getting it on amazon, he was speechless and just started ignoring me and my conversation and telling me to communicate with the customer care.

I request you to kindly process my refund and cancel the order.
Kindly find attached screenshot for your ready refrence.
+3 photos
Was this information helpful?
No (0)
Yes (1)
Sep 30, 2021
Complaint marked as Resolved 
Refund issued but amount refunded is 21500 and amount charged was 22700
RoyalOak Furniture customer support has been notified about the posted complaint.
Feb 19, 2021
Updated by Gurunath Phadke
See what silly reasons they reply with.

No attachment received till date .

About there terms and conditions

Feb 22, 2021
Updated by Gurunath Phadke
Afrer posting a complaint online this is the solution what they have came across ...but i am looking for nothing less then refund to my original payment mode

Mar 17, 2021
Updated by Gurunath Phadke
Dear Consumer,

Just check the solutions they keep on givong and just buying time from the consumer.
Unwantedly wanted to waste the customer time and make him fedup to buy from there range .

Regards,
Genuine Customer Frustrated by Royal Oak

Mar 23, 2021
Updated by Gurunath Phadke
Dear Team,

Still no updates cobtinous follow up request you to kondly escalate the same
Sep 30, 2021
Updated by Gurunath Phadke
Dear Team,

Refund received on Sept 30 after contacting lot of persons.

Everytime the same issue was reported to new managers and finally it is resolved now...

But the amount refunded is less then what i was charged for
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RoyalOak Furniture
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1512
    Pending
    0
    Resolved
    662
    RoyalOak Furniture Phone
    +91 88 8079 8811
    +91 80 6454 1032
    RoyalOak Furniture Address
    6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi, Bangalore North, Karnataka, India - 560043
    View all RoyalOak Furniture contact information