Royaloak Furniture — poor quality product delivered

Address:

560103

Date of purchase - march 10th, 2020 (Actual eta final delivery and assembly is 3 days for table pickup, 3 days for delivery, 3 days of assembly)
Order number - [protected]

Contact of people not responding -
Customer care number - [protected] (This is always busy)
Marathahalli sales representative - [protected]

Incident description :
No one from royaloak is responding after delivering a faulty and used product i. E., dinning set, where as i have ordered for a new dinning set by returning the old set, for rs. 29900 (With exchange 26900) approximately because have added one more floor-mat in final order which is not delivered at all.
Actual issues:
Chairs and table has damages
Both table and chairs are used
It has lot of dents and cracks
Very light weight poor quality wood
Table legs are bent.

Desirable resolution :
Take return of the used or poor quality dinning set and deliver quality product, incase you do have any quality products then please refund my amount.